About the Role: Responsibilities, Skills, and Requirements
Ever caught yourself rattling off Nissan model codes or deciphering the difference between a Camry and an Altima brake pad? If spare parts catalogs are your comfort zone and you know the UAE car market like the back of your hand, you might be the skilled Auto Parts Salesman we’re looking for. Located right in Masafi, Fujairah, this isn’t just another sales job—it's a chance to join a thriving team where your parts knowledge truly matters (and gets rewarded).
About Us
We’re not your average autoparts business. At our core, we’re a close-knit crew serving garages and car owners across Fujairah and beyond. The pace is quick, the conversations are lively, and there’s never a dull moment when you’re matching parts to models or working out the best deal for a loyal customer. Fridays bring stories and shared laughs over chai—and yes, everyone pitches in when a rare part rolls in.
What keeps us moving? Integrity, respect for experience, and a belief that the right part at the right price keeps customers coming back. If you enjoy an environment where your expertise isn’t just respected, but essential, you’ll fit just fine.
What You’ll Be Doing
- Assist walk-in and WhatsApp customers with spare parts—think Nissan, Toyota, Lexus, plus American/Korean brands (Hyundai, Kia, Ford, and more).
- Quickly identify required parts using your hands-on knowledge and in-house systems—accuracy saves everyone time.
- Maintain and update stock records, ensuring our shelves stay full (but not overflowing) with fast-moving items.
- Develop long-term relationships with regular garages and end users, building trust and loyalty through expertise.
- Handle quotations, negotiate prices, and close sales—whether face-to-face or via WhatsApp.
- Stay on top of new arrivals and help display/store parts for easy access in the busy shop.
What You’ll Bring
Must-Haves:
- At least 3 years’ experience in UAE auto parts sales (please, only apply if you know the local market).
- Deep knowledge of Japanese brands (Nissan, Toyota, Lexus) and a solid familiarity with American and Korean models.
- Friendly, confident approach—customers trust your advice, and you find the right part fast.
- Ability to communicate clearly in English; Arabic or Hindi/Urdu is a plus.
- Comfort using WhatsApp for quick customer queries and orders.
Nice-to-Haves:
- Experience as an auto parts foreman or parts counter supervisor.
- Prior work in Masafi/Fujairah region.
- Strong references from local workshops or spare parts suppliers.
Not sure you tick every box? If you've spent years in UAE auto parts shops and love the nuts and bolts of the business, we still want to hear from you.
Why You’ll Love Working Here
- Salary plus commission for every sale you close—your hard work truly pays off.
- Friendly, knowledgeable team ready to welcome you.
- Lunch and tea breaks are a team affair, and there’s always someone to trade stories with.
- Steady business—our track record in the region means loyal customers and plenty of daily action.
- Location in Masafi, Fujairah—avoid the city rush and enjoy a more relaxed commute.
You’ll be part of a group that values expertise, honesty, and the satisfaction that comes from making a driver’s day just a little easier—one perfectly matched part at a time.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you identify the correct spare part for a customer, especially when they’re unsure of the model or part number?
- Describe your experience with Japanese car brands like Nissan, Toyota, and Lexus in the UAE market—what sets their spare parts requirements apart from American or Korean brands?
- How do you typically handle inventory management in a busy auto parts shop to ensure fast-moving items are always in stock but avoid overstocking?
- When a regular garage calls needing a rare or urgent part, what steps do you take to source it quickly and keep the customer satisfied?
- Give us an example of how you’ve used WhatsApp to efficiently close a sale or resolve a customer’s issue.
- What’s your approach to negotiating prices and preparing quotations for both longtime and first-time customers?
- Describe a time when a customer was upset due to receiving the wrong part—how did you handle the situation, and what was the outcome?
- Have you worked with auto parts catalog systems before? If so, which ones, and how did they help you in your daily tasks?
- How do you keep yourself updated on new arrivals or changes in vehicle models and compatible spare parts?
- Tell us about a time you went the extra mile to build trust with a garage or end user. What did you do, and how did it help the relationship?
- This team values cooperation and helping each other out, especially during busy periods. Can you share how you support colleagues when the shop gets hectic or rare parts come in?
- You’ll be working with people from different backgrounds and languages—how do you ensure clear, friendly communication with everyone, whether face-to-face or by phone?
- What draws you to work in Masafi, Fujairah, versus bigger city locations in the UAE?
- Our company enjoys a fun, respectful culture with team lunches and stories over chai. How do you see yourself contributing to and benefiting