About the Role: Responsibilities, Skills, and Requirements
Introduction
Do you find joy in crafting the perfect cup and delighting guests with a memorable beverage experience? Shatha Beauty Centre is looking for a professional Coffee & Beverage Attendant/Barista—a true specialist who brings artistry and warmth to every order. If you’ve honed your skills in luxury environments and believe that world-class service is just as important as world-class coffee, this could be your next great opportunity.
About the Company
Shatha Beauty Centre isn’t just another salon—it’s a sanctuary where clients come to unwind, feel special, and indulge in a little everyday luxury. Our team takes immense pride not only in our technical expertise, but in the relationships we build with our clients. We’re known for our welcoming atmosphere, attention to detail, and yes, those spontaneous team celebrations for exceeding our goals. If you love being part of a close-knit, passionate group that truly values hospitality, you’ll fit right in.
What You’ll Be Doing
- Expertly preparing and serving a variety of hot and cold beverages, from expertly frothed cappuccinos to refreshing herbal teas
- Creating seasonal and signature drinks that leave a lasting impression (and maybe even spark a new client favorite!)
- Maintaining impeccable cleanliness at your workstation and ensuring all equipment is spotless and well-organized
- Anticipating client needs with prompt, personalized service—even during those busy afternoon rushes
- Restocking supplies and monitoring inventory so you’re always ready for the next guest
- Suggesting beverage pairings that complement our beauty treatments, adding a thoughtful touch to the client experience
- Working closely with team members to keep the vibe positive and the experience seamless
What You’ll Bring
Must-Haves:
- At least 5 years’ experience as a barista or beverage attendant in a luxury venue (think hotels, high-end cafes, or premium lounges)
- Deep knowledge of espresso, coffee, tea, and cold beverage preparation, with an eye for presentation
- Friendly, professional communication skills—our clients deserve your very best, every time
- Commitment to spotless cleanliness and exemplary hygiene practices
- Ability to work efficiently and gracefully under pressure
Nice-to-Haves:
- Experience in hospitality within the beauty or wellness sector
- Creativity with specialty coffee drinks or unique beverage recipes
- Proficiency in a second language (a plus with our diverse clientele)
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary plus tips—your skills and service are recognized here
- Supportive, positive team environment where collaboration is key
- Beautiful, tranquil setting designed to inspire both clients and staff
- Opportunities to learn about beauty & wellness trends, if you’re curious
- Staff discounts on treatments and retail products
- Flexible work schedules—you’ll have time for yourself too
- Occasional treats at work (yes, we do love a good pastry with our coffee...)
There’s a certain magic that happens when you combine warm hospitality, luxury surroundings, and a close-knit team. At Shatha Beauty Centre, we think you’ll feel it right away.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your approach to crafting a specialty coffee or tea drink—how do you decide on flavor balance and presentation for a luxury clientele?
- Tell us about a time you introduced a signature drink or seasonal beverage menu. How did clients respond, and what was the creative process like?
- In your previous roles, what strategies have you found most effective for maintaining cleanliness and organization behind the bar, especially during peak hours?
- How do you handle high-pressure moments when there’s a rush of guests all expecting prompt, personalized service?
- Describe your process for monitoring and restocking beverage supplies to ensure you’re always prepared for clients, even during unexpected surges.
- Can you give an example of how you’ve suggested pairings between beverages and another experience, such as a beauty treatment, to elevate the guest experience?
- Share a time when you worked closely with team members to overcome a service challenge or maintain a positive environment on a busy day.
- How do you adjust your communication style or service approach when interacting with clients from different backgrounds or who speak another language?
- What does five-star hospitality mean to you when serving beverages in a luxury setting?
- Give an example of a guest interaction that left you particularly proud—what made it memorable?
- How do you ensure you’re consistently friendly and professional, even if you’re having an off day?
- What attracts you to working at Shatha Beauty Centre, and how do you see yourself contributing to our unique blend of luxury, hospitality, and teamwork?
- When collaborating with a close-knit team, what do you value most and how do you support your colleagues’ success?
- If you could invent one new beverage for our guests, what would it be and how would it reflect the spirit of Shatha Beauty Centre?