About the Role: Responsibilities, Skills, and Requirements
Introduction
Ever wondered what it’s like to be the friendly face and steady hand at the heart of a bustling real estate office? As a Receptionist in our Al Qasimia, Sharjah office, you’ll be much more than the first point of contact — you’ll be a vital part of how we make every client and guest feel welcomed, informed, and valued. If you have a knack for organization, love a lively workplace, and take pride in your communication skills, this could be your next great move in the real estate world.
About the Company
Picture a team where property talk is as lively as the coffee corner banter, and every deal is celebrated with genuine enthusiasm. We’re one of Sharjah’s most reputable real estate companies, deeply rooted in the community and known for our integrity and customer-first mindset. Our office culture blends professionalism with a personal touch — think regular team check-ins, open-door management, and more than a few inside jokes about the quirks of UAE real estate. As we continue to grow, we’re committed to nurturing talent from within and ensuring every team member feels at home.
What You’ll Be Doing
- Greet clients and visitors with a warm, professional demeanor — you’re the first impression, after all!
- Manage all incoming calls, emails, and messages, ensuring prompt and polite responses every time.
- Coordinate meeting schedules, appointments, and conference room bookings for the team.
- Handle day-to-day correspondence with suppliers and business partners — clarity and accuracy matter here.
- Maintain an organized, welcoming front desk area (yes, you’ll probably become the go-to person for “where’s the…?” questions).
- Support basic admin tasks: document filing, mail sorting, and light office management duties.
- Jump in with a helping hand whenever special projects or events pop up — adaptability is key.
What You’ll Bring
Must-Haves:
- Previous experience as a receptionist or in a customer service role within the UAE.
- Excellent communication skills in English — spoken and written.
- A polished, energetic approach and the ability to represent the company professionally to clients, suppliers, and colleagues.
- Strong organizational skills and attention to detail.
- Comfort with basic office tech (think: email, calendar apps, phone systems).
Nice-to-Haves:
- Fluency in Arabic or other languages commonly spoken in the UAE.
- Familiarity with the real estate sector or experience supporting a busy sales team.
- A knack for troubleshooting office hiccups before they become headaches.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary and benefits package tailored for the UAE market.
- Supportive, multicultural team that genuinely enjoys working together.
- Modern, centrally located office in Al Qasimia — easy to reach from across Sharjah.
- Opportunities for professional growth and skill development in a thriving industry.
- Regular team gatherings, office treats, and the occasional impromptu lunch (because we know food brings people together).
- Stable, well-established company with a reputation for looking after its staff.
We believe work should feel rewarding, not just in your paycheck but in your day-to-day experience. If you’re ready to bring your energy and expertise to a team that values both, we hope to welcome you soon.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe a time when you had to juggle multiple responsibilities at the front desk and how you ensured clients still received a warm, professional welcome?
- What steps do you take to stay organized when managing meeting schedules, appointments, and conference room bookings for a busy team?
- How would you handle a situation where a client arrives unexpectedly while you’re already assisting visitors and answering incoming calls?
- Which office technology tools (email, calendar apps, phone systems) are you most comfortable with, and how have you used them to streamline your daily work?
- In your previous roles, how have you ensured accuracy and clarity when corresponding with suppliers or business partners?
- Are you familiar with any real estate industry terms or sales processes? How would you approach learning industry-specific knowledge if you’re new to real estate?
- Tell us about a time you spotted a potential issue or “office hiccup” before it became a problem. What did you do?
- How do you respond when a colleague asks for help with a last-minute project or event, especially when your own workload is already full?
- Our team values both professionalism and a sense of humor. Can you share an example of how you’ve contributed to a positive office culture in the past?
- What strategies do you use to maintain a polished and energetic demeanor even during particularly busy or stressful days?
- How would you handle a situation where a client or visitor is frustrated or upset upon arrival?
- Describe your approach to ensuring confidential information and documents remain secure at the front desk.
- Why do you think a receptionist is vital to the client experience in a real estate office, and how would you embody that in your role?