Job Description

Role Overview

A reputable Medical Center situated on Asharej Street in the Al Muwaiji area of Al Ain is seeking a motivated and personable Receptionist to become an integral part of its front-of-house team. This urgent opening is ideal for candidates who are passionate about patient care and adept at fostering a welcoming and efficient environment. The center prides itself on delivering top-tier medical services, and the Receptionist plays a pivotal role in ensuring a positive first impression for every visitor.

Responsibilities

As a Receptionist in this esteemed healthcare facility, you will be entrusted with a diverse range of tasks that directly impact the quality of service provided to patients and staff. Your daily responsibilities will include:

• Front Desk Management: Greet and assist patients, visitors, and staff with professionalism and warmth, ensuring a seamless check-in and check-out process.
• Appointment Scheduling: Coordinate and confirm patient appointments, maintain accurate schedules, and manage any necessary changes or cancellations with efficiency.
• Patient Inquiries: Address questions and concerns from patients and their families, both in person and over the phone, providing clear information or directing them to the appropriate department.
• Administrative Support: Handle incoming calls, manage correspondence, and maintain organized records in accordance with the center’s policies and confidentiality standards.
• Customer Service Excellence: Foster a supportive and friendly atmosphere, demonstrating empathy and understanding in every interaction.
• Collaboration: Work closely with medical staff and other administrative personnel to support the smooth functioning of daily operations.

Requirements

To excel in this role, the ideal candidate will bring a blend of interpersonal skills, administrative experience, and a genuine commitment to patient-centered service. The essential requirements include:

• Previous Healthcare Experience: Demonstrable experience working in a healthcare or medical office setting, with a strong understanding of patient care processes.
• Language Proficiency: Fluency in both English and Arabic is mandatory to effectively communicate with the diverse patient base and multidisciplinary team.
• Relocation Willingness: A readiness to relocate to Al Ain and integrate fully into the medical center’s community and culture.
• Tech-Savvy: Comfortable using appointment scheduling systems, electronic health records, and standard office software.
• Professional Demeanor: Ability to remain calm under pressure, display excellent organizational skills, and uphold confidentiality at all times.
• Customer-Focused: A natural inclination toward providing outstanding service and support, ensuring patient satisfaction at every touchpoint.

Benefits

Joining this prestigious Medical Center comes with a range of attractive benefits designed to support your professional growth and well-being. While specific compensation details will be discussed in person, you can expect:

• Competitive Salary Package: Reflective of your experience and qualifications.
• Supportive Work Environment: Become part of a collaborative team that values mutual respect, inclusivity, and continuous improvement.
• Career Stability: Secure a position in a well-established organization known for its commitment to both employees and patients.
• Development Opportunities: Access to ongoing training, professional development, and potential career advancement within the healthcare sector.

Work Environment

This Medical Center provides a modern, well-equipped workplace where patient care and employee satisfaction go hand in hand. You will be welcomed into a diverse and dynamic team that believes in open communication, teamwork, and delivering excellence in every interaction. The facility’s location on Asharej Street, Al Muwaiji, offers convenience and accessibility, making it a desirable place to build a lasting career.

Why Join Us?

This is more than just a front desk role; it’s an opportunity to be the welcoming face of a trusted medical institution and to make a meaningful difference in the lives of patients every day. If you are looking for a fulfilling position where you can contribute to a positive healthcare experience while advancing your own career, this role offers the perfect platform.

Embrace the chance to join a leading medical center in Al Ain—where your skills, dedication, and passion for service will be valued and rewarded.

Tags