About the Role: Responsibilities, Skills, and Requirements
Ready to Shape Unforgettable Journeys? Join Our Dubai Team!
Have a passion for travel and a knack for making complex plans feel effortless? We’re growing fast and looking for enthusiastic colleagues to join our Travel & Tourism team in Dubai. Whether you’re a master at crafting dream vacations, a social media storyteller, or someone who keeps the admin wheels turning smoothly, there’s a place for you here. If you want to see your work make a real difference in people’s adventures—and do it alongside a friendly, international team—read on.
About Us
Nestled on Beirut Street in Al Qusais, we’re a close-knit group fueled by wanderlust and the thrill of discovery. Our days are rarely the same: some mornings start with a coffee-fueled brainstorm on new travel packages, while afternoons might find us celebrating a customer’s successful visa approval. We value curiosity, initiative, and a shared love for helping others explore the world. Fridays? Let’s just say our after-work shawarma runs are a bit legendary.
What You’ll Be Doing
Depending on your role, your days might look a little like this:
Travel & Visa Consultant:
- Guide clients through the visa application maze, offering both reassurance and expertise.
- Build custom travel itineraries that balance budget, adventure, and a touch of the unexpected.
- Keep up-to-date with changing visa regulations and destination trends.
Travel Packages Consultant:
- Design irresistible travel packages and pitch them to new and returning clients.
- Liaise with hotels, airlines, and local guides to lock in the best deals.
- Offer friendly, honest advice that keeps customers coming back.
Data Entry & Administrative Support:
- Maintain organized, accurate records of bookings, payments, and client information.
- Support the team by prepping documents, double-checking details, and keeping operations smooth.
- Handle client inquiries with patience and professionalism.
Social Media Specialist:
- Create engaging posts and stories that inspire followers to pack their bags.
- Monitor channels, respond to comments, and track what’s trending in the travel sphere.
- Collaborate with consultants to share real client experiences and travel tips.
What You’ll Bring
Must-Haves:
- Fluency in both Arabic and English (you’ll use both every day).
- Previous experience in travel, tourism, or a related customer-facing field.
- Comfort with digital tools—whether that’s booking platforms or social media apps.
- Strong communication skills and a genuine, helpful attitude.
Nice-to-Haves:
- Familiarity with Dubai’s travel scene or the wider Middle East.
- Creativity for package design or social campaigns.
- Experience with administrative systems or CRM software.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary, plus performance-based incentives.
- Friendly, multicultural team with a supportive vibe—no egos, just travel enthusiasts.
- Onsite role in the heart of Dubai’s Al Qusais area (hello, lunch spots!).
- Clear pathways for growth—many of our team leads started out just like you.
- Regular team outings, coffee breaks, and a strong sense of camaraderie.
- Exposure to every side of the travel industry, from social media magic to on-the-ground logistics.
We believe work should be rewarding, challenging, and—yes—a little bit fun. If you’re ready to help people explore the world while growing your own career, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you would build a custom travel itinerary for a family visiting Dubai on a budget, ensuring both adventure and comfort?
- Tell us about a time you had to guide a client through a complicated visa application—what steps did you take to make the process smooth and stress-free?
- How do you keep yourself updated with the latest visa regulations and travel trends, especially those affecting Dubai and the Middle East?
- Share your experience collaborating with hotels, airlines, or local tour guides to secure the best deals for your clients. What negotiation strategies have worked for you?
- If you were tasked with creating a travel package for a new market segment, how would you research and design an offer that stands out?
- What digital tools or booking platforms are you most comfortable with, and how do you ensure accuracy when managing client records and payments?
- Describe a situation where you had to handle a difficult or frustrated client. What approach did you use to resolve their concerns and maintain a positive relationship?
- Imagine you’re responsible for our social media for a week. What kind of posts or stories would you create to boost engagement and inspire bookings?
- How do you stay organized and detail-oriented when juggling multiple bookings, client inquiries, and administrative tasks at once?
- Have you ever had to step outside your official role to support your team during a busy period? What did you do, and what was the outcome?
- Our team is multicultural and thrives on collaboration. How do you ensure effective communication and respect in a diverse work environment?
- What motivates you to work in the travel and tourism industry, and how do you keep your passion alive during challenging times?
- Fridays are for team bonding here—how do you contribute to a positive and fun work culture, even when things get hectic?
- Growth and learning are important to us. Can you share an example of how you’ve proactively developed your skills or taken initiative in a previous job?