Job Description

Position Overview

Become an integral part of a well-established hospitality team at a renowned venue in Ras Al-Khaimah, situated within the bustling Manar Mall at Al Nakheel. As a Waiter, you will play a pivotal role in shaping every guest’s experience, ensuring that each interaction is met with professionalism, warmth, and enthusiasm. This opportunity is ideal for individuals who thrive in a dynamic environment and who are passionate about providing exceptional service.

Responsibilities

• Deliver Outstanding Service: Greet guests promptly and courteously, ensuring each customer feels welcome and attended to from the moment they arrive.
• Order Management: Accurately take customer orders, relay them efficiently to the kitchen, and serve dishes and beverages in a timely manner.
• Guest Interaction: Address inquiries and requests with a positive attitude, providing menu recommendations and answering questions about ingredients, preparation methods, or specials.
• Maintain Ambiance: Assist in upholding a clean, organized, and inviting dining area, including resetting tables and ensuring all service stations are well-stocked.
• Problem-Solving: Resolve any guest concerns or complaints professionally and efficiently, escalating issues to management when necessary.
• Team Collaboration: Work seamlessly with fellow staff members to ensure smooth restaurant operations, assisting colleagues as needed during peak hours.
• Adherence to Standards: Follow all health, hygiene, and safety regulations, ensuring the highest standards of cleanliness and food safety at all times.

Requirements

• Experience: Prior experience as a waiter or in a customer service role within the hospitality industry is highly advantageous, though motivated individuals with a passion for service are encouraged to apply.
• Communication Skills: Exceptional verbal communication skills in English; additional language proficiency is a plus.
• Customer-Focused Attitude: Genuine enthusiasm for engaging with customers, anticipating their needs, and exceeding their expectations.
• Adaptability: Ability to remain composed and effective in a fast-paced, high-volume setting, especially during busy periods.
• Team Spirit: Willingness to support colleagues and contribute to a harmonious work environment.
• Professionalism: Impeccable personal presentation and a courteous demeanor at all times.
• Physical Stamina: Capability to stand for extended periods and carry trays of food and beverages safely.

Benefits

• Competitive Compensation: Attractive salary package commensurate with experience and performance.
• Dynamic Work Environment: Experience the vibrancy of Manar Mall, one of Ras Al-Khaimah’s premier destinations, with a diverse and lively clientele.
• Professional Growth: Opportunities to develop your skills and advance within a reputable company committed to employee development.
• Supportive Team Culture: Be part of a close-knit team that values collaboration, respect, and mutual success.
• Employee Perks: Enjoy staff discounts, meal allowances, and other incentives designed to reward your hard work and dedication.

Work Environment

Located in the heart of Ras Al-Khaimah at Manar Mall, this establishment offers a contemporary dining atmosphere with a steady flow of local residents and visitors. You will find yourself in a supportive, multicultural team, where every member contributes to creating a memorable dining experience. The pace is energetic, and the culture is one of continuous improvement and customer satisfaction.

Who Should Apply?

If you are passionate about hospitality, enjoy meeting new people, and take pride in delivering high-quality service, this role offers the perfect platform to showcase your talents. Whether you are building your career in the restaurant industry or seeking a vibrant workplace where your skills are valued, you will find personal and professional fulfillment in this position.

Join a team dedicated to excellence and be a part of crafting memorable moments for every guest who walks through the door.

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