About the Role: Responsibilities, Skills, and Requirements
Introduction
Do you enjoy making someone’s day just a little brighter — one cup of coffee or one smile at a time? We’re on the hunt for an energetic Waiter or Waitress to join our high-end café team in Dibba. This isn’t your average service job: here, every detail matters, from the perfect table setting to anticipating what our guests need before they even ask. If you thrive in a stylish setting and enjoy fast-paced work surrounded by a lively crowd, you might just feel at home here.
About the Company
Step into our café and you’ll notice it’s not just the polished interiors or artisanal brews that set us apart — it’s the warmth of our people. We’re a close-knit crew with a shared passion for hospitality; regulars know us by name, and we genuinely care about every visitor’s experience. When we’re not discussing latte art or the pastry of the week, you’ll catch us celebrating small victories (and birthdays) together. Professionalism isn’t just a buzzword here; it’s baked into everything we do, without taking ourselves too seriously.
What You’ll Be Doing
- Greeting guests with a smile and making them feel welcome the moment they step through the door
- Taking orders efficiently — whether that’s an almond croissant to stay or an oat milk flat white to go
- Serving food and beverages with care (and maybe a little flair, if you’ve got it!)
- Offering menu suggestions and answering questions, because you know your stuff
- Keeping your section tidy, stocked, and perfectly prepped throughout each shift
- Handling payments, making change, and always double-checking accuracy
- Being the eyes and ears on the floor — quick to spot a customer in need or a spill that needs mopping
- Teaming up with colleagues when things get busy, because we all pitch in here
What You’ll Bring
- Good manners and clear, friendly communication skills
- A neat and polished appearance, with a focus on personal hygiene
- Seriousness about your work, and respect for punctuality — reliability is key
- The ability to think on your feet when things get busy
- A positive attitude towards customers, even during a lunch rush
- Previous café or restaurant experience is a definite plus (but not required)
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive pay, plus tip sharing. Your efforts won’t go unnoticed.
- Flexible scheduling — we know life happens outside the café, too.
- On-the-job training and mentoring. If you’re hungry to learn, we’ll teach you the ropes (and more).
- Work alongside a genuinely friendly and supportive team
- Staff meals and a little caffeine magic to keep you energized
- A stylish, cozy environment with a loyal customer base and opportunities to grow
You’ll find more than just a job here; you’ll discover a place where your personality counts and the team feels like family. If you love great service (and maybe great coffee), we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through how you would greet a new customer entering our café for the first time?
- When things get very busy—say, during a weekend brunch rush—how do you make sure orders are still accurate and guests feel cared for?
- Tell us about a time you worked in a team to manage a common challenge or busy period. What role did you take on?
- If a customer asked about a particular pastry or coffee blend, how would you guide them to make a choice they’d enjoy?
- Our team values attention to detail, from table settings to personal appearance. How do you make sure you uphold high standards while moving quickly?
- Imagine you notice a spill while serving a tray of coffees and pastries. What would you do in this situation?
- Can you describe a time when you handled a difficult or dissatisfied customer and turned their experience around?
- We pride ourselves on clear, friendly communication. How do you adapt your communication style for different customers or teammates?
- Punctuality and reliability are important for us. Have you ever had to handle being late or missing a shift unexpectedly? How did you address it with your employer or team?
- This café runs on collaboration, especially during peak hours. What makes someone a great colleague in your opinion?
- Tell us about a small thing you’ve done in a previous job to brighten a customer’s day.
- How do you stay positive and keep your energy up—even on long or challenging shifts?
- Why does working in an environment with loyal, regular customers and a supportive team appeal to you?
- What motivates you to continue learning and growing in a hospitality or service role?