About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it would be like to launch your tech career in one of the world’s most innovative cities? We’re urgently hiring Computer Technicians in Dubai, and this could be your next big step — whether you’re just starting out or already have a bit of hands-on experience. This is your chance to join a diverse, fast-paced team where every day brings something new, and where your skills really matter.
About the Company
Picture a workplace where IT isn’t just a department — it’s the heart of the operation. Our company supports businesses across Dubai with everything from troubleshooting hardware to keeping networks running smoothly. We value quick learners, natural problem-solvers, and those who can keep their cool when the pressure’s on. You’ll find a team that celebrates wins together (yes, there might be cake involved), and where sharing knowledge is just part of the culture. We’re growing fast, and we’re looking for people who want to grow with us.
What You’ll Be Doing
- Diagnosing and resolving issues with desktops, laptops, printers, and other computer hardware
- Installing, configuring, and upgrading operating systems and software for clients and internal teams
- Providing friendly, clear technical support — sometimes in person, sometimes remotely
- Setting up new workstations, networking equipment, and ensuring smooth onboarding for new users
- Logging service requests and maintaining accurate records of repairs and solutions
- Occasionally collaborating with team members on larger projects, like office relocations or major upgrades
- Staying up-to-date with new tech trends and best practices — because in IT, there’s always something new
What You’ll Bring
- A genuine interest in computers, technology, and helping people solve problems
- Basic understanding of hardware components, operating systems (Windows, Mac, or Linux), and general troubleshooting
- Good communication skills — you don’t need to be a poet, just clear and approachable
- Willingness to work flexible hours and adapt to changing priorities
- Ability to work independently, but also ask for help when needed
- Nice-to-have: Previous internship or hands-on IT support experience
- Nice-to-have: Any technical certifications (CompTIA, Microsoft, Cisco, etc.)
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive basic salary: AED 5,000–6,000 per month
- Visa sponsorship provided, as per UAE law
- Company-provided accommodation and daily transportation — so you can focus on your work, not your commute
- Welcoming environment for all nationalities and backgrounds
- Opportunity to learn on the job and grow your skillset (mentorship is just a question away)
- Supportive team culture — you’ll never feel like just a number
- Real career growth potential as the company expands
We believe in rewarding hard work and helping you build a future, not just a job. If you’re ready to take your passion for tech to the next level, this is your invitation.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through how you would diagnose and resolve a desktop that suddenly won’t boot up?
- Tell us about a time you had to install or upgrade an operating system — what steps did you take, and what challenges did you encounter?
- How comfortable are you with setting up new workstations and networking equipment for new users? What’s your approach to ensuring everything runs smoothly?
- When providing remote support, how do you make sure your instructions are clear and effective for someone who might not be tech-savvy?
- If you were assigned to help with a large office relocation or a major hardware upgrade, how would you prepare and collaborate with your team?
- What’s your process for logging service requests and tracking the solutions you’ve provided? Why do you think accurate record-keeping matters in IT support?
- Give an example of a time you faced an unexpected technical challenge under pressure. How did you handle the situation?
- Describe a situation where you needed to learn a new tool or technology quickly to solve a problem. What resources did you use?
- How do you stay updated on new trends or best practices in IT and computer hardware?
- Our team values clear, approachable communication. How would you explain a technical issue to someone who’s frustrated or worried about their device?
- Flexibility is important in this role. Can you share an experience where you had to adapt your schedule or priorities at short notice?
- What do you enjoy most about helping people with technology, and how do you see that fitting into our team culture?
- In a team that celebrates wins together and encourages knowledge sharing, how would you contribute to a positive and collaborative environment?
- Why do you think you’d thrive in a fast-paced, multicultural workplace like ours in Dubai?