About the Role: Responsibilities, Skills, and Requirements
Ever wondered how you could play a pivotal role in connecting hardworking people with life-changing opportunities in the UAE? As our Employment Visa Specialist, you’ll be at the very heart of this mission—helping job seekers (often arriving from Ethiopia and beyond) secure legal work and brighter futures, while ensuring our clients get the helping hands they need. This isn’t just paperwork; it’s about opening doors, making a difference, and keeping the engine of hospitality, construction, and agriculture running smoothly.
About Us
We’re a UAE-based team passionate about bridging the gap between talent and opportunity. Guided by Xayiba, whose roots stretch from Ethiopia to the dynamic landscapes of the Emirates, we value integrity, transparency, and a real commitment to dignity in work. Our office is a lively place—conversations in multiple languages, a spirit of teamwork, and a shared pride in seeing lives transformed. Friday check-ins (with coffee—that’s non-negotiable!) are where we celebrate wins and tackle challenges together. We’re growing fast, and every new team member helps shape our culture.
What You’ll Be Doing
- Coordinating and overseeing the full employment visa process for international job seekers—from preparing documents to submission and collection.
- Liaising with UAE government authorities, clients, and job seekers to ensure a smooth, compliant process (and keeping everyone in the loop!).
- Advising job seekers on the various requirements and timelines, making the bureaucratic journey less daunting.
- Tracking application status and proactively resolving snags before they become issues.
- Collaborating with our operations team to ensure timely arrival and legal onboarding of recruits in roles like farm labor, construction, and more.
- Managing sensitive data with care and confidentiality.
- Occasionally recommending process improvements as laws and market demands evolve.
What You’ll Bring
Must-Haves:
- Prior hands-on experience administering or processing employment visas in the UAE.
- Strong understanding of UAE labor and immigration regulations.
- Organized, deadline-driven, and able to handle a busy case load with grace.
- Clear, compassionate communicator—especially when explaining complex procedures to non-native speakers.
- Comfortable with basic financial tracking (we fund the process; you’ll help keep us accountable).
Nice-to-Haves:
- Additional languages (especially Amharic, Oromo, or Arabic) are a plus!
- Previous work supporting recruitment for blue-collar roles.
- Familiarity with CRM/database systems for applicants.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive, prompt compensation (we know transparency matters).
- Multicultural, mission-driven team—you’ll never feel like “just a number” here.
- Flexible work arrangements (partly remote options once you’re settled).
- Opportunities for growth as we expand our client base and services.
- Supportive leadership—your ideas are genuinely welcome.
- The rewarding satisfaction of seeing the direct impact your work has on lives.
Here, it’s not just about filling positions; it’s about building futures—one visa at a time. If you love process, people, and playing a meaningful part in a growing business, you’ll fit right in.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your experience managing employment visa processes in the UAE, especially for international candidates?
- How do you stay current with changing UAE labor and immigration regulations, and what steps do you take if you encounter unfamiliar legal updates?
- Describe a time you resolved a complication or bottleneck during a visa application process. What was the issue and how did you handle it?
- What methods or tools have you used to track large volumes of visa applications and ensure deadlines are met?
- We often support recruits who may not speak English as a first language. How do you simplify complex procedures or requirements for diverse candidates?
- Tell us how you would handle a situation where a client is anxious due to visa delays or unclear timelines.
- Imagine a process improvement you’d suggest if you noticed frequent delays when collecting documents from government offices. How would you communicate and implement your suggestion?
- How comfortable are you with handling sensitive information, and what steps do you take to ensure confidentiality is maintained at all stages of the application process?
- Our team values transparent financial practices. How would you assist in monitoring and recording visa-related expenses?
- Have you had experience working with applicant tracking or CRM systems? If so, describe how you managed candidate records or communication logs.
- How do you balance the pressures of tight deadlines and a heavy caseload, all while maintaining accuracy and compassion in your work?
- Our workplace is multilingual and multicultural. How do you approach communication and collaboration in such teams, especially if you don’t share a first language?
- What motivates you about connecting people with meaningful job opportunities, and how do you see your work making an impact?
- Fridays in our office are all about open conversation—how do you typically contribute to team environments and celebrate shared successes?