About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it takes to keep a complex organization running smoothly behind the scenes? As our new Facilities Manager, you’ll be the linchpin ensuring that our buildings, systems, and equipment are always in top shape — so everyone else can focus on what they do best. If you thrive on juggling competing priorities, have a knack for troubleshooting, and love the challenge of making things work better every day, this opportunity could be your next great move.
About the Company
We’re a growing team that takes pride in the spaces we create and maintain — not just for ourselves, but for our clients and partners as well. Here, facilities management isn’t just about fixing what’s broken; it’s about creating environments where people feel safe, comfortable, and empowered to do their best work. We celebrate problem-solvers, value open communication, and aren’t afraid to get our hands dirty when a system needs attention. Friday afternoons sometimes turn into impromptu brainstorming sessions (with coffee, of course), and we genuinely believe that no two days should ever feel the same.
What You’ll Be Doing
- Oversee the operation and maintenance of electrical, mechanical, and plumbing systems across multiple sites
- Take responsibility for the upkeep and regular servicing of air conditioning units, elevators, hoists, air compressors, and pressure vessels
- Coordinate with external contractors, service providers, tenants, and property managers to ensure projects and repairs run smoothly
- Troubleshoot urgent issues as they arise — sometimes at a moment’s notice — and implement effective, lasting solutions
- Monitor building systems for efficiency, safety, and compliance with all relevant regulations
- Facilitate seamless project transitions, from initial planning through to completion, ensuring minimal disruption to business operations
- Maintain accurate records of maintenance activities, inspections, and repairs
- Proactively identify areas for improvement in existing facilities and contribute ideas to make our workspaces better for everyone
What You’ll Bring
Must-Haves:
- Hands-on experience in facilities management, building maintenance, or a related technical field
- Strong working knowledge of mechanical, electrical, and plumbing systems — with specific experience maintaining HVAC, elevators, and industrial equipment
- Excellent organizational skills and the ability to manage multiple priorities simultaneously
- Confident communicator who can liaise with contractors, clients, and team members of all backgrounds
- A proactive, problem-solving mindset — you don’t just fix issues, you anticipate and prevent them
- Solid understanding of safety standards, compliance requirements, and best practices in facilities management
Nice-to-Haves:
- Certifications in facilities management or relevant trades (e.g., CFM, EPA, HVAC, or similar)
- Prior experience overseeing upgrades, renovations, or special projects
- Familiarity with building automation systems or digital maintenance platforms
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary package plus performance incentives
- Comprehensive health benefits and paid time off
- Flexible work arrangements — we know life happens and support a healthy balance
- Opportunities for professional development and technical training
- A collaborative, down-to-earth team that values your expertise and input
- The satisfaction of knowing your work keeps our organization running safely, efficiently, and sustainably
We’re serious about maintaining great facilities — and making sure our people enjoy working in them. If you’re ready to take ownership, grow your skills, and make a real impact, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your experience maintaining and troubleshooting HVAC, elevator, or other critical building systems?
- Describe a time you had to respond quickly to an unexpected facilities emergency. What steps did you take, and what was the outcome?
- How do you prioritize maintenance tasks across multiple sites, especially when urgent issues arise simultaneously?
- What specific safety standards and compliance regulations are most relevant to facilities management, and how do you ensure ongoing adherence in your work?
- Tell us about a project where you coordinated with contractors, property managers, and tenants. How did you keep communication clear and the project on track?
- Have you ever implemented a new process or improvement that positively impacted building efficiency or reduced downtime? What was your approach?
- How do you stay organized and maintain accurate records of inspections, repairs, and ongoing maintenance activities?
- Share an example of a time when you proactively identified a facilities risk or inefficiency before it became a problem. What actions did you take?
- When overseeing upgrades or renovations, how do you balance minimizing disruption to business operations with ensuring quality results?
- Tell us about a situation where you had to work with someone whose communication style was very different from yours. How did you adapt to collaborate effectively?
- How do you keep up with advances in building automation systems or digital maintenance tools?
- In our team, we value hands-on problem-solving. Can you describe a time you led by example to help resolve a challenging facilities issue?
- What motivates you to work in facilities management, and how do you see your role contributing to an organization’s overall success?
- Our culture thrives on open communication and teamwork. How do you foster a positive working environment, especially during high-pressure situations?