About the Role: Responsibilities, Skills, and Requirements
Join a Team That Keeps Dubai’s Hospitality Scene Humming
Ever wondered what it takes to keep a busy Business Bay restaurant, hotel, or office running like clockwork? It’s not just great food or a prime location — it’s the people behind the scenes. We’re hiring across multiple hospitality roles in the heart of Dubai, and honestly, we’re looking for folks who bring energy, reliability, and a genuine love for making guests and colleagues feel taken care of. Whether you’re front-of-house, behind the wheel, or keeping the stockroom in order, there’s a place for you here.
About Us
We’re a growing hospitality group based in Business Bay — the kind of place where the morning briefing is loud, the coffee is always on, and everyone pitches in when it gets busy. We believe great service starts with a team that feels valued, so we invest in our people the same way we invest in our spaces. Friday team lunches? They happen more often than you’d think. And yes, we celebrate birthdays, promotions, and sometimes just making it through a packed weekend.
We’re at that exciting stage where we’re expanding fast, which means real room to grow — not just a job, but a career path if you want one.
What You’ll Be Doing
Roles vary, but here’s a taste of what each position involves:
- Restaurant Manager: Lead daily operations, manage staff schedules, handle guest feedback with grace, and keep service standards sky-high during peak hours.
- Receptionist: Be the first smile guests see — manage check-ins, calls, bookings, and the occasional lost luggage panic with calm professionalism.
- Sales Executive: Build relationships with corporate clients, drive bookings and event sales, and hit targets without losing the personal touch.
- Store Keeper: Track inventory, coordinate deliveries, keep the stockroom organized, and make sure nothing runs out mid-service.
- Driver: Safely transport guests and staff, maintain vehicle logs, and navigate Dubai traffic like a pro (because that’s a skill in itself).
- Security Guard: Monitor premises, manage access, respond to incidents, and keep everyone feeling safe without being intimidating.
- Office Staff: Handle admin tasks, support management, process paperwork, and generally keep the back-end running smoothly.
What You’ll Bring
We’re not looking for perfection — we’re looking for people who show up, care, and want to grow.
Must-Haves:
- Relevant experience in your field (hospitality background is a big plus).
- Good communication skills — English is key; Arabic or other languages are a bonus.
- A valid UAE driver’s license for driving roles; security certification for guard positions.
- Ability to work flexible shifts, including weekends and holidays.
- A positive attitude and a team-first mindset.
Nice-to-Haves:
- Previous experience in Dubai’s hospitality sector.
- Customer service training or certifications.
- Basic computer skills for admin and reception roles.
Not sure you tick every box? We’d still love to hear from you. Sometimes the right person is someone who’s willing to learn, not just someone who’s done it all before.
Why You’ll Love Working Here
- Salary: AED 3,000 – 6,000 per month, depending on the role and your experience.
- Accommodation: We’ve got you covered — no stressing about rent in one of the most competitive cities in the world.
- Transportation: Provided, so your commute is one less thing to worry about.
- Medical Insurance: Full coverage because your health matters.
- Annual Leave & Air Ticket: Take time to recharge and visit home — we’ll help get you there.
- Growth Opportunities: We promote from within. Several of our managers started in entry-level roles.
- Team Culture: Supportive, diverse, and genuinely fun. We work hard, but we laugh a lot too.
At the end of the day, this isn’t just about filling positions — it’s about building a team that feels like family. If you’re ready to bring your skills to a place that values them, we’re ready to welcome you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Walk me through how you'd handle a Friday night dinner rush when two servers call in sick and the kitchen is running 20 minutes behind. What do you prioritize first?
- For our receptionist role, you might have a guest arrive at 2 AM with a lost booking and no confirmation email. How do you handle that situation while keeping them calm?
- Can you describe your experience managing staff schedules across multiple shifts? How do you balance fairness with the needs of the business?
- Our sales executives work with corporate clients across Dubai. Tell me about a time you turned a one-off booking into a long-term client relationship.
- For store keepers: how do you currently track inventory, and what system would you use to make sure we never run out of essentials during a busy weekend?
- As a driver, you'll be navigating Business Bay during peak hours. What's your approach to staying calm and on time when traffic throws a curveball?
- Tell me about a time a guest or customer was upset with something outside your control. What did you do, and what was the outcome?
- Imagine you're a security guard and you notice a colleague repeatedly leaving a restricted door unlocked. How do you handle it without creating tension with your team?
- We promote from within and several of our managers started in entry-level roles. Where do you see yourself growing with us over the next two or three years?
- This team works hard and celebrates together — birthdays, Friday lunches, the whole thing. What kind of work environment brings out your best?
- Describe a moment when you had to juggle several tasks at once — say, phone calls, a waiting guest, and a colleague asking for help. How did you decide what to tackle first?
- If a manager asked you to stay late for a last-minute event, but you'd already made plans, how would you handle that conversation?
- What drew you to Dubai's hospitality scene specifically, and what do you think makes service here different