About the Role: Responsibilities, Skills, and Requirements
Join Our Housekeeping Team at INDIGO Hotel – Downtown Sheikh Zayed Road, Dubai
Ever wondered what it’s like to be part of a vibrant hotel team, right in the heart of Dubai’s buzzing downtown? INDIGO Hotel on Sheikh Zayed Road is looking to welcome reliable, friendly housekeeping staff who take pride in making every guest’s stay a little brighter. If spotless rooms and a great eye for detail are your thing—or if you’re ready to learn—this is your chance to work with one of Dubai’s most energetic hospitality teams.
About Us
At INDIGO Hotel, we’re more than just a place for guests to rest their heads. Our team is a diverse mix of personalities—people who genuinely believe that small details make a world of difference. You’ll notice a sense of camaraderie here, whether it’s during our spirited team briefings or over shared meals in the staff canteen. From welcoming new faces to celebrating each other’s milestones, we work hard but we also find time for a laugh or two along the way. Located in the heart of Sheikh Zayed Road, the city’s energy is literally right outside our door—and it spills into our culture, too.
What You’ll Be Doing
- Keeping guest rooms, hallways, and public areas spotless and fresh—just the way you’d want your own space to look
- Replenishing amenities: towels, toiletries, and any little extras that surprise and delight our guests
- Responding to housekeeping requests—sometimes it’s a fresh set of sheets, sometimes it’s an extra pillow or two
- Reporting any maintenance issues (because a leaky faucet shouldn’t ruin anyone’s stay!)
- Upholding INDIGO Hotel standards for hygiene, safety, and guest satisfaction
- Working closely with the rest of the team to coordinate daily tasks and special projects—everyone lends a hand when needed
- Occasionally helping with laundry or deep cleaning, keeping our entire hotel sparkling
What You’ll Bring
Must-Haves:
- A positive attitude and willingness to learn—enthusiasm is everything here!
- Ability to follow instructions and work as part of a friendly, multicultural team
- Basic understanding of English (enough to follow directions and communicate with team)
- Reliable, punctual, and trustworthy—guests and colleagues count on you
Nice-to-Haves:
- Previous housekeeping, cleaning, or hotel experience
- Familiarity with cleaning equipment, products, and safety practices
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary starting from AED 2,000 to AED 2,800 (or higher, depending on experience)
- All-inclusive: Work visa, shared accommodation, and daily transportation provided by us
- Annual leave—because everyone deserves some downtime
- Friendly team culture with a strong sense of belonging
- Mix of nationalities—you’ll meet people (and learn stories) from all over the world
- Perfect for freshers eager to start a hospitality career in Dubai
- Centrally located on Sheikh Zayed Road, with plenty of food, shopping, and sights nearby
We believe work should feel rewarding, not just routine—and at INDIGO Hotel, we’re excited to help you build your story in hospitality. If you’re currently in the UAE and ready for a new adventure, let’s connect!
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe a time when you had to pay extra attention to detail to ensure a space was spotless and inviting?
- How would you handle a guest’s urgent housekeeping request if you were already busy with other tasks?
- Imagine you notice a maintenance issue, such as a leaking faucet, while cleaning. What steps would you take to address this situation?
- What types of cleaning equipment and products have you used before, and how do you make sure they’re used safely?
- If you are new to hotel housekeeping, what would you do to quickly learn INDIGO Hotel’s standards and procedures?
- Tell me about how you approach working with people from different backgrounds and cultures within a team.
- Working at a busy downtown hotel can sometimes get hectic. How do you stay positive and motivated during demanding days?
- How would you ensure you consistently arrive on time and stay reliable for both guests and team members?
- Can you give an example of a situation where you helped a colleague during a busy shift?
- How would you handle a situation where you and a teammate had different opinions on how to complete a cleaning task?
- What does “going the extra mile” for a hotel guest mean to you, and how might you do this in your role?
- Describe a time when you had to learn something new on the job. What was your approach, and how did you succeed?
- How do you organize your tasks to make sure all guest rooms and common areas are completed on schedule?
- In your view, what makes a hospitality team truly supportive and enjoyable to work with?