About the Role: Responsibilities, Skills, and Requirements
Introduction
Are you someone who thrives in a lively retail environment and enjoys connecting with people from all walks of life? As a Sales and Marketing Associate at one of Dubai Internet City’s most dynamic malls, you’ll be at the heart of the action — blending the art of conversation with the strategy of marketing. This is an exciting chance to hone your skills in a fast-paced setting, where every day brings something new and customer engagement is more than just a buzzword.
About the Company
Nestled in the vibrant tech hub of Dubai Internet City, our mall isn’t just a shopping destination — it’s a community hotspot where innovation meets lifestyle. Our team is a diverse mix of go-getters and creative thinkers, united by a passion for delivering memorable experiences to every visitor. Whether we’re celebrating the latest pop-up event or brainstorming unique ways to engage shoppers, collaboration and energy are at the heart of how we work. (Pro tip: Our mid-week coffee catchups are legendary for sparking fresh ideas!)
What You’ll Be Doing
- Engaging mall visitors with a welcoming, upbeat attitude — you’ll be the friendly face representing our brand.
- Promoting in-mall events, seasonal campaigns, and exclusive services through direct interaction and creative outreach.
- Generating leads by identifying customer interests and capturing contact details for future marketing efforts.
- Assisting the marketing team in planning, launching, and monitoring campaigns — from social media teasers to on-site activations.
- Gathering customer feedback and sharing insights with the team to help us constantly improve our approach.
- Keeping a pulse on shopper trends and suggesting ways to make the mall experience even better.
What You’ll Bring
Must-Haves:
- Excellent communication skills in English (additional languages are a plus in our international crowd).
- A knack for building rapport and making people feel at ease, whether it’s a quick hello or a detailed product explanation.
- Previous experience in sales, marketing, or a customer-facing role — you know what makes customers tick.
- A proactive attitude and willingness to collaborate with teammates on creative campaigns.
Nice-to-Haves:
- Familiarity with digital marketing tools or social media platforms.
- Experience working in retail, hospitality, or event promotion settings.
- The ability to adapt quickly in a fast-changing environment.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive compensation, plus performance-based incentives.
- A buzzing work environment right in Dubai Internet City — surrounded by innovation and opportunity.
- Regular team-building activities and access to exclusive mall events.
- Opportunities for professional growth and learning, with mentorship from experienced marketing pros.
- Flexible scheduling options where possible, because we know life happens outside of work too.
Here, your ideas matter and your energy shapes the atmosphere. If you’re looking for a role that’s never boring and a team that values your unique strengths, this could be your perfect fit.
Please note: As part of our recruitment process, there is a standard job application fee administered by the recruiting company.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share an example of how you’ve successfully engaged customers or visitors in a busy retail or event setting?
- How would you approach promoting a new in-mall event to both regular shoppers and first-time visitors?
- What strategies would you use to identify potential leads and capture their contact information while ensuring a positive customer experience?
- Describe your experience supporting marketing campaigns, whether in-person or online. What specific tasks did you handle?
- Have you ever used social media or digital tools to enhance customer engagement? Tell us about a time when this made a difference.
- In our fast-paced mall environment, how do you stay organized and ensure you’re meeting both sales and marketing goals?
- Give an example of a time you received constructive feedback from a teammate or supervisor. How did you respond and what did you learn?
- Imagine a situation where a visitor is uninterested in your pitch or seems frustrated. How would you handle this interaction?
- Tell us about a time you worked with a diverse team to brainstorm creative ideas. What was your role and how did you contribute?
- Our company thrives on collaboration and open communication. How do you ensure your ideas are heard while also supporting your teammates?
- If you noticed a trend or shopper behavior that could improve our mall experience, how would you bring it to the team’s attention?
- What motivates you in a role where every day brings something new, and how do you adapt to constant change?
- How do you prioritize building genuine connections with people from different backgrounds in a multicultural environment like Dubai Internet City?