About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be the friendly face that makes someone’s day just a little brighter? As a Waiter or Waitress at our renowned 5-star hotel in the heart of Sharjah’s Al Rolla district, you’ll do just that — all while enjoying the energy and elegance of luxury hospitality. We’re seeking individuals who don’t just serve food and drinks, but deliver memorable moments with every interaction. If you love the idea of working in a vibrant setting where every guest counts, this could be your next big step.
About the Company
Our hotel isn’t just another place to stay — it’s a cornerstone of hospitality in Sharjah, known for sophistication and a warm, welcoming atmosphere. Here, you’ll find a diverse team that takes pride in every detail, from the crispness of our linens to the smiles we greet guests with. We thrive on teamwork and believe that great service starts with happy staff, which is why we celebrate little wins (and birthdays!) together. Whether you’re new to the industry or looking to put your stamp on luxury service, you’ll feel right at home here.
What You’ll Be Doing
- Greet guests with genuine warmth and ensure they feel valued from the moment they arrive
- Take accurate food and beverage orders, offering recommendations when asked (or when you spot a chance to delight)
- Serve dishes and drinks efficiently, always keeping an eye on guest satisfaction
- Maintain a clean and organized dining area, anticipating needs before they arise
- Handle guest requests or concerns with grace and resourcefulness — you’re empowered to make things right
- Collaborate closely with kitchen and bar teams to ensure seamless service
- Stay calm and upbeat during busy shifts; we all lend a hand when things get lively
What You’ll Bring
Must-Haves:
- Excellent communication skills in English (Arabic or other languages are a plus)
- A friendly, approachable attitude and a natural flair for hospitality
- Ability to work quickly and efficiently, especially under pressure
- Willingness to work flexible shifts, including evenings and weekends
- Professional appearance and attention to detail
Nice-to-Haves:
- Previous experience as a waiter/waitress, preferably in a hotel or fine dining setting
- Familiarity with POS systems or order management tools
- Passion for food, beverages, and guest service
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary: AED 2000–2500, paid on time, every time
- Company-provided visa and accommodation — we take care of your essentials
- Open to candidates on visit, canceled, or employment visas — all backgrounds welcome
- Opportunities for training and advancement in the luxury hospitality sector
- Supportive team culture with regular staff events and recognition
- Central location in Sharjah’s Al Rolla district, close to public transport
We know that great service starts with a happy, motivated team. Here, your hard work is recognized, your ideas are valued, and there’s always room to grow. If you’re ready to join a place where every day brings new faces and experiences, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your experience taking guest orders and making menu recommendations in a busy restaurant or hotel setting?
- How do you ensure accuracy and attention to detail when communicating guest orders to the kitchen or bar?
- If a guest shares a complaint about their meal or service, how would you handle the situation to turn it into a positive experience?
- Tell me about a time when you had to manage multiple tables during a particularly busy shift. How did you keep everything running smoothly?
- What steps do you take to maintain a clean and organized dining area, even during peak service hours?
- Are you comfortable using POS systems or digital order management tools? If so, which ones have you worked with before?
- How do you stay calm and upbeat when working under pressure, especially when the restaurant is full and guests are waiting?
- Describe a situation where you had to collaborate closely with kitchen or bar staff to resolve a challenge or deliver exceptional service.
- What motivates you to deliver memorable moments for guests, beyond simply serving food and drinks?
- Why do you think teamwork is important in a luxury hospitality environment, and how do you contribute to a positive team atmosphere?
- Our hotel values diversity and welcomes people from all backgrounds. How do you approach working in a multicultural team?
- How do you balance professionalism with warmth and friendliness when interacting with guests from different cultures?
- What excites you most about working in a luxury hotel in Sharjah, and how do you see yourself contributing to our reputation for outstanding service?