About the Role: Responsibilities, Skills, and Requirements
Step Into Luxury: Waiter/Waitress Opportunities at Our 5-Star Hotel in Al Tawun, Sharjah
Ever wondered what it’s like to be the face of hospitality in one of Sharjah’s most renowned 5-star hotels? Here’s your chance to shine. We’re on the lookout for enthusiastic Waiters and Waitresses to deliver unforgettable dining experiences in our elegant venue. If you thrive in vibrant environments and love making people feel special, this could be your next big move — especially with immediate openings and a truly international team.
About the Company
Picture this: marble floors, sparkling chandeliers, and a team that treats hospitality not just as a job, but as an art. Our hotel in Al Tawun stands as a beacon of luxury in Sharjah, welcoming guests from all corners of the globe. We take pride in combining timeless elegance with warm, attentive service — and yes, our Friday staff lunches are legendary (don’t be surprised if you find yourself swapping stories with colleagues from half a dozen countries). Growth is part of our DNA, and we’re passionate about helping our team members build rewarding, long-lasting careers.
What You’ll Be Doing
- Greeting guests with a genuine smile and making them feel at home from the moment they arrive
- Presenting menus, answering questions about dishes or beverages, and offering thoughtful recommendations
- Taking orders accurately, ensuring every detail is just right
- Serving food and drinks with finesse, while keeping an eye on guests’ needs throughout their meal
- Handling special requests or dietary needs with professionalism and care
- Liaising with kitchen and bar staff to ensure seamless service flow
- Maintaining a pristine and inviting dining area — from table setup to final farewells
- Stepping in to support teammates during busy shifts (because we all have each other’s backs)
- Resolving minor complaints gracefully and proactively
- Upholding the high standards of a 5-star establishment in every interaction
What You’ll Bring
Must-Haves:
- Previous experience in a restaurant, café, or hotel setting (even a short stint counts!)
- Friendly, approachable personality and a genuine passion for service
- Strong communication skills — English is a must, and other languages are always a plus
- Ability to stay calm and focused in fast-paced situations
- Flexibility to work different shifts, including weekends and holidays
- Professional appearance and attention to detail
Nice-to-Haves:
- Familiarity with POS systems or digital ordering tools
- Experience serving VIP or international guests
- Knowledge of food safety and hygiene best practices
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary: AED 1500–2000, paid on time every month
- Visa and accommodation fully provided by the company
- Multinational team: Learn and grow alongside colleagues from around the world
- Immediate start possible for those ready to jump in
- Staff meals and refreshments during shifts
- Training and development opportunities — we nurture talent and promote from within
- Supportive management that values your voice and ideas
- Elegant work environment where every day feels special
Here, your hard work is noticed, your growth is supported, and your individuality is celebrated. If you’re ready to bring your hospitality skills to a place that truly values them, we can’t wait to welcome you to our team.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through a time when you provided exceptional service to a guest in a busy restaurant or hotel setting? What made it memorable for them?
- How do you handle multiple tables or guests during peak hours while maintaining high standards of service and attention to detail?
- Imagine a guest has a dietary restriction or allergy — how would you ensure their needs are met safely and professionally?
- What steps would you take if a guest expressed dissatisfaction with their meal or experience? Can you share an example from your previous roles?
- Have you used POS systems or digital ordering tools in your previous jobs? How comfortable are you with learning new technology on the job?
- In a team comprised of colleagues from many different backgrounds, how do you make sure communication remains clear and respectful during a busy shift?
- Tell us about a time you supported a coworker during a particularly hectic service period. What did you do to help the team succeed?
- Our hotel attracts international guests, including VIPs. How would you adapt your service approach to meet the expectations of diverse clientele?
- How do you maintain a professional appearance and positive attitude, even after a long or challenging shift?
- Describe your approach to keeping the dining area organized and inviting throughout service. Why do you think this is important in a luxury environment?
- What motivates you to work in hospitality, and what do you enjoy most about serving guests?
- How do you prioritize your tasks when faced with competing demands from guests, team members, and supervisors?
- Flexibility is important here — how do you adjust to changing schedules, last-minute requests, or unexpected busy periods?
- Why do you think you'd thrive in a high-end, multinational team like ours, and what would you hope to contribute to our culture?