Job Description

Position Overview

Are you passionate about delivering outstanding customer service and thrive in a busy retail setting? We invite you to become a part of our energetic team as a Cashier cum Customer Service Representative in the heart of Deira, Dubai. This role is integral to creating a welcoming environment for our customers, ensuring smooth and efficient transactions, and upholding the highest standards of service excellence.

Key Responsibilities

As a valued member of our frontline staff, you will:

• Process Sales Transactions: Accurately handle cash, credit, and other forms of payment, ensuring all registers are balanced at the end of each shift.
• Customer Assistance: Greet customers warmly, answer questions about products or services, and guide them through the purchasing process.
• Resolve Inquiries: Address and resolve customer concerns promptly and professionally, offering solutions to enhance their shopping experience.
• Maintain Store Standards: Keep your workstation clean and organized, restock merchandise as needed, and ensure displays remain attractive and tidy.
• Promote Offers: Inform customers of ongoing promotions, discounts, or loyalty programs, contributing to sales growth.
• Collaborate with Team: Communicate efficiently with team members and supervisors to ensure seamless store operations.
• Adhere to Policies: Follow all company policies and procedures, including those related to cash handling and customer privacy.

Required Qualifications and Skills

We are searching for candidates who embody professionalism, enthusiasm, and a genuine commitment to customer service. The ideal applicant will possess:

• Previous Retail or Cash Handling Experience: At least 1 year of experience in a similar role is highly desirable but not mandatory.
• Strong Communication Skills: Ability to interact clearly and courteously with customers from diverse backgrounds.
• Attention to Detail: Accuracy in processing transactions and maintaining records.
• Multitasking Abilities: Capable of managing several tasks simultaneously in a fast-paced environment.
• Problem-Solving Mindset: Quick thinker who can address issues calmly and effectively.
• Team Player Attitude: Willingness to assist colleagues and contribute positively to the work environment.
• Basic Computer Literacy: Familiarity with point-of-sale (POS) systems and general retail technology.

What We Offer

Joining our team comes with a range of attractive benefits designed to support your well-being and professional growth:

• Competitive Monthly Salary: Enjoy a rewarding compensation package commensurate with your skills and experience.
• Visa Sponsorship: Full support in obtaining and maintaining your UAE employment visa.
• Accommodation Provided: Comfortable and conveniently located housing to ensure your peace of mind.
• Legal Benefits: Entitlements and protections as per UAE labor law, including paid leave and end-of-service benefits.
• Supportive Work Environment: Become part of a friendly, multicultural team where your contributions are valued.
• Opportunities for Advancement: We believe in recognizing talent and supporting career development within our organization.

Work Environment

This position is based in vibrant Deira, Dubai—a bustling hub known for its lively markets and diverse community. You will:

• Work on a flexible schedule, including weekends and public holidays as required by retail operations.
• Engage daily with customers from various walks of life, making each day unique and enriching.
• Experience a fast-paced, high-energy atmosphere that encourages teamwork and continuous learning.

Who Should Apply?

If you are a motivated individual who enjoys interacting with people and takes pride in delivering exceptional service, this role is an excellent fit for you. Whether you are advancing your retail career or seeking a fresh start in Dubai’s dynamic retail sector, this opportunity provides the platform to grow, learn, and succeed.

We look forward to welcoming enthusiastic candidates ready to make a positive impact in our store and in the wider Deira community.

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