About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be at the heart of Dubai’s vibrant business scene, helping clients and customers every day? We're seeking enthusiastic Sales Executives, Customer Service Representatives, and Call Center Agents to join our team in the bustling Financial Center. Whether you’re driven by sales targets or thrive on delivering top-notch support, this is your chance to grow your career in a company that truly values its people—and offers real perks to match.
About the Company
We’re a fast-growing recruitment and staffing company right in the center of Dubai’s financial district. Our days are lively, our team is diverse, and there’s never a dull moment—we believe in celebrating big wins (and small ones!) together. With a client list that spans industries and nationalities, you’ll find plenty of room to learn and make your mark. Fridays are for sharing stories over coffee, and teamwork isn’t just a buzzword; it’s the reason we succeed.
What You’ll Be Doing
Sales Executive:
- Connect with potential clients, explain our services, and close deals that help businesses grow.
- Build and nurture relationships with both new and existing customers.
- Work collaboratively with your team to smash monthly sales targets—and celebrate those victories!
Customer Service & Call Center Agent:
- Handle incoming calls and inquiries, ensuring every client feels heard and supported.
- Resolve customer concerns with patience and a personal touch.
- Keep detailed records of customer interactions using our easy-to-learn systems.
- Share feedback and ideas to help us continually improve our service.
What You’ll Bring
Must-Haves:
- At least 1 year of experience in a similar role (sales, customer service, or call center).
- Currently residing in Dubai and ready to start soon.
- Strong communication skills in English (extra languages are a plus!).
- A customer-first attitude and the ability to work under pressure.
- Willingness to work in a fast-paced, multicultural environment.
Nice-to-Haves:
- Experience working in the UAE market.
- Familiarity with CRM software or call center technology.
- Positive, proactive approach—you enjoy solving problems and building relationships.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary: AED 3,000–5,000, based on experience and role.
- Free visa and accommodation—we take care of the logistics so you can focus on your work.
- Additional benefits and allowances to make your life in Dubai easier.
- Work with colleagues from all over the world—every day brings new perspectives and stories.
- Supportive leadership that cares about your professional growth.
- Prime location in Dubai’s Financial Center, close to transport, shops, and the city’s best food spots.
We know that moving forward in your career is about more than just a paycheck—it’s about finding a team where you belong, learning new skills, and being recognized for your hard work. If you’re ready for a fresh start in Dubai, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through a time when you successfully closed a deal with a new client? What strategies did you use to build trust and move the conversation forward?
- How do you typically handle a situation where a customer is upset or dissatisfied with the service? Can you share a specific example?
- What experience do you have working with CRM systems or call center technology, and how have these tools helped you in your daily tasks?
- In a fast-paced environment with high call volumes or ambitious sales targets, how do you prioritize your workload and stay organized?
- Describe a time you worked with colleagues from different backgrounds or cultures. How did you ensure clear communication and effective teamwork?
- When you receive feedback from clients or customers, how do you incorporate it into your approach or share it with your team?
- Tell us about a situation when you had to hit a challenging sales or performance target. What steps did you take to achieve your goal?
- How do you keep yourself motivated during tough days when deals aren’t closing or calls are particularly demanding?
- What do you believe makes a customer feel truly heard and valued during a call or client meeting?
- Can you give an example of when you proactively identified an opportunity to improve a process or service at work?
- How comfortable are you with adapting to new technologies or systems, and can you share a time you quickly learned something new on the job?
- Teamwork is a big part of our company culture. How do you support your teammates, and what do you do to help celebrate team wins?
- What excites you most about working in Dubai’s fast-moving financial district, and how do you see yourself thriving in this environment?
- How do you handle stressful situations or pressure from multiple clients at once while maintaining a positive attitude?