About the Role: Responsibilities, Skills, and Requirements
Looking for your next challenge in the steel industry? As a Production Supervisor at Cypex Technical Services, you’ll take the reins of day-to-day factory operations and play a direct role in shaping how we deliver our renowned construction and sports solutions. If rolling up your sleeves and making an impact with a growing, respected team excites you, keep reading—this could be the perfect next chapter in your career.
About the Company
Cypex Technical Services isn’t your run-of-the-mill outfit—we’re a close-knit team that thrives on collaboration and problem-solving, whether we’re designing sports infrastructure or pushing boundaries in construction. Our workspace is always buzzing with energy (and, let’s be honest, more than a few inside jokes), but what anchors us is a genuine drive for innovation and customer satisfaction. Growth is part of our DNA: we’re big enough to handle major projects, but agile enough that everyone’s ideas get heard. If you like a little humor with your hard hats, you’ll fit right in.
What You’ll Be Doing
- Taking charge of all daily factory operations, ensuring seamless production runs and minimal downtime.
- Leading, mentoring, and motivating your team—creating a culture of accountability and continuous learning.
- Monitoring steel manufacturing processes and quality standards—your keen eye will help spot ways to boost efficiency and reduce waste.
- Closely coordinating with the planning, procurement, and logistics departments to keep things running like clockwork.
- Handling on-the-ground problem-solving, whether it’s a machine hiccup or a scheduling bottleneck.
- Overseeing safety practices and ensuring that everyone goes home safe at the end of the day.
- Supporting implementation of new systems, lean manufacturing, and process improvements.
- Compiling clear, actionable production reports for management review.
What You’ll Bring
Must-Haves
- Direct hands-on experience in the steel industry—this is non-negotiable.
- Proven track record managing or supervising teams in a factory or heavy manufacturing setting.
- Strong leadership and organization skills; you’re the kind of supervisor who is visible, approachable, and proactive.
- Solid understanding of manufacturing processes, safety standards, and quality control measures.
- Comfortable communicating across all levels—from factory floor operators to senior managers.
- Good problem-solving instincts and the ability to work under pressure when things get busy.
Nice-to-Haves
- Familiarity with lean manufacturing, Six Sigma, or process improvement initiatives.
- Experience with ERP or production-tracking software.
- Technical background or post-secondary training related to engineering or industrial operations.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary, paid on time—no surprises.
- Supportive team culture; you’ll never feel like “just a number.”
- Opportunity to work directly with senior leadership and help shape operational strategy.
- Modern, well-equipped facility at Warehouse 4—easy to find, right near Kokocraft Chocolate Factory (and yes, you’ll always know when they’re making a new batch).
- Steady pipeline of exciting projects in both sports and construction sectors.
- Health insurance and paid leave.
- On-the-job training and plenty of room to advance as the company grows.
At Cypex, you’ll find challenge, camaraderie, and the chance to build something real. We’re excited to meet our next team member—maybe that’s you?
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through a typical day in your current or previous role supervising steel manufacturing operations? What were your main priorities and challenges?
- What strategies have you found most effective for minimizing downtime and ensuring seamless production runs in a factory setting?
- How do you approach monitoring and maintaining high quality standards in steel production? Can you share an example of a time you identified and addressed a quality issue?
- Describe your experience implementing lean manufacturing or process improvement initiatives. What specific changes did you make, and what impact did they have?
- Have you used ERP or production-tracking software in previous roles? Which systems are you familiar with, and how did they improve your team's workflow?
- Safety is crucial in heavy manufacturing. What are your key steps for ensuring compliance and promoting a safety-first culture among your team?
- Imagine production gets delayed due to an unexpected machine breakdown. How would you coordinate with different departments to resolve the issue and get things back on track?
- Tell us about a time when you had to handle a difficult or underperforming team member. How did you address the situation and what was the outcome?
- When priorities suddenly shift—say, a last-minute rush order comes in—how do you keep your team focused, motivated, and on schedule?
- Describe how you foster a culture of accountability and continuous learning among your team members.
- What role does clear communication play in your leadership style, especially when bridging the gap between factory operators and senior management?
- Cypex emphasizes both close collaboration and a sense of humor on the job. How do you strike a balance between maintaining productivity and building camaraderie within your team?
- In what ways do you demonstrate approachability and supportiveness as a supervisor, especially in a busy, fast-paced environment?
- What excites you most about contributing to both construction and sports infrastructure projects at a company like Cypex?