Job Description

Role Overview

Step into an exciting opportunity with our vibrant restaurant team located in the heart of Deira. We are searching for a dedicated and personable Waiter/Waitress who takes pride in delivering outstanding customer service. If you thrive amidst the buzz of a busy dining room and enjoy connecting with guests, this role could be the perfect fit for you. Join us and play an essential part in crafting memorable dining experiences for our valued patrons.

Key Responsibilities

• Provide Warm Hospitality: Greet guests with a friendly demeanor and ensure they feel welcome from the moment they enter the restaurant.
• Accurate Order Management: Take precise food and beverage orders using our ordering system, ensuring all customer preferences and special requests are noted.
• Timely Service Delivery: Serve dishes and drinks efficiently while maintaining a high standard of presentation and attentiveness throughout the meal.
• Dining Area Upkeep: Maintain a clean, organized, and inviting dining environment, including setting tables, clearing dishes, and assisting with general cleanliness.
• Customer Engagement: Address customer inquiries, offer menu recommendations, and resolve any concerns promptly to ensure guest satisfaction.
• Team Collaboration: Work closely with kitchen and other service staff to coordinate orders, manage busy periods, and support seamless restaurant operations.
• Adherence to Standards: Follow all health, safety, and hygiene guidelines as per restaurant policies to safeguard the wellbeing of guests and colleagues.
• Continuous Improvement: Participate in ongoing training sessions to enhance service skills and stay updated on menu changes or promotions.

Requirements

• Communication Skills: Excellent spoken English and the ability to interact confidently with guests and team members.
• Attention to Detail: Keen eye for accuracy, whether taking orders or setting tables.
• Positive Attitude: Friendly, approachable, and enthusiastic about providing great service.
• Team Player: Willingness to support colleagues and contribute to a harmonious work environment.
• Adaptability: Ability to remain composed and efficient in a fast-paced, high-pressure setting.
• Experience: Previous experience as a waiter or waitress is advantageous but not essential. Comprehensive training will be provided for candidates with a passion for hospitality.

Benefits

• Competitive Compensation: Attractive salary package aligned with industry standards.
• Professional Development: Gain hands-on experience in a reputable restaurant and access continuous learning opportunities to grow your hospitality career.
• Supportive Work Culture: Join a team that values mutual respect, open communication, and a shared commitment to excellence.
• Growth Potential: Opportunities for advancement within the restaurant for motivated and outstanding performers.
• Employee Meals: Enjoy complimentary staff meals during your shifts.
• Convenient Location: Work in a prime Deira location with easy access to public transportation and local amenities.

Work Environment

Our restaurant is known for its lively, welcoming atmosphere and dedication to delivering exceptional dining experiences. As a member of our service team, you'll be surrounded by passionate professionals who take pride in their work and support one another. Expect a dynamic workplace where no two days are the same, and where your contributions have a direct impact on guest satisfaction.

We believe in nurturing talent and fostering a positive environment where every team member can shine. If you are ready to embark on a rewarding journey in the hospitality industry, we invite you to join our restaurant family in Deira and help us create unforgettable moments for every guest.

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