About the Role: Responsibilities, Skills, and Requirements
Introduction
Picture yourself at the heart of Dubai’s Business Bay, where city lights dance on the canal and luxury hospitality is more than just a buzzword—it’s a standard. Are you ready to elevate your hospitality career among a professional, ambitious team in one of the city’s most refined hotel restaurants? Whether you’re passionate about service, cuisine, or guest experience, this could be the role that genuinely polishes your skills and opens new doors in Dubai’s dynamic dining scene.
About the Company
Nestled in the vibrant Business Bay district, our hotel isn’t just known for its world-class rooms—it’s our restaurant that truly brings people together. Our team thrives on delivering memorable experiences, believes in celebrating small wins (expect cheerfully competitive latte art contests and impromptu staff tastings), and always strives to stay ahead in both style and substance. From top-tier leadership to fresh recruits, there’s a shared commitment here: we treat guests and colleagues with the same warm, attentive care—because our culture is as exceptional as our menu.
What You’ll Be Doing (Responsibilities)
Waiter / Waitress (Male and Female):
- Greet and guide guests through a luxurious dining experience, offering recommendations with genuine enthusiasm.
- Manage tables with poise during both quiet mornings and bustling evenings.
- Coordinate seamlessly with kitchen and bar staff for smooth, timely service.
- Handle guest feedback graciously—turning every interaction into a positive.
- Uphold hygiene and presentation standards that reflect our five-star environment.
Hot Chef:
- Prepare, cook, and plate a variety of hot dishes, maintaining exquisite presentation and taste.
- Collaborate with the head chef on new menu items, specials, and creative tweaks.
- Oversee kitchen station cleanliness and organization, even during the dinner rush.
- Mentor junior kitchen staff, sharing techniques and upholding our high culinary standards.
Chef Assistant:
- Support chefs in meal prep, plating, and ingredient sourcing.
- Maintain spotlessly clean workspaces and ensure compliance with safety regulations.
- Monitor ingredient stock, reporting shortages before they affect service.
- Jump in where needed, from chopping vegetables to assisting with desserts.
Cashier:
- Operate the POS system with accuracy and professionalism, handling guest payments with care.
- Provide friendly, efficient front-of-house support—sometimes it's your conversation that guests remember.
- Balance the cash drawer and prepare financial reports at day’s end.
- Assist with occasional admin tasks or reservations as needed.
What You’ll Bring (Qualifications)
Must-Haves
- Previous experience (at least 1 year) in a hotel or high-end restaurant for your position of interest.
- Strong communication skills in English (additional languages definitely a plus).
- A service-oriented mind—your colleagues and guests notice your positive attitude.
- Presentable appearance and a genuine sense of hospitality.
- Reliable organizational skills, whether juggling a busy dining room or a full kitchen ticket rail.
Nice-to-Haves
- Experience with specialized cuisine, international guests, or luxury dining.
- Familiarity with Dubai’s hospitality standards and health regulations.
- Team players who love sharing knowledge (or just a great staff meal).
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here (Benefits & Perks)
- Competitive salaries (AED3000+ for Waiters/Waitresses, AED3700 for Hot Chefs, AED3200 for Chef Assistants)
- Immersive training and mentorship—learn from industry leaders.
- A chic, sophisticated work setting in the heart of Business Bay.
- Opportunities for internal promotion and professional growth.
- Staff meals, uniforms, and on-shift refreshments provided.
- A genuinely supportive, international team—you’ll build great connections here.
- Flexible schedules where possible, understanding work-life balance matters.
- Easy public transport access, plus exclusive access to hotel facilities at times.
Our restaurant is more than a workplace—it’s somewhere you’ll grow, be challenged, and, of course, enjoy some truly unforgettable culinary moments. (Please note: our recruitment partner applies a job application fee.)
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe a time when you managed a particularly demanding service period, and how you ensured guests still received exceptional attention?
- Walk me through how you’d handle a guest complaint—what steps do you take to turn their experience around?
- If you were asked to recommend a dish or wine pairing to an uncertain guest, how would you approach the conversation and tailor your suggestion?
- For chefs: Tell us about a hot dish you’ve perfected. How do you consistently achieve impeccable taste and presentation, even during hectic shifts?
- How do you maintain your workspace’s cleanliness and organization under pressure, and why do you think that’s so important in a luxury setting?
- Describe your experience with POS systems—how do you ensure accuracy when processing guest payments during busy times?
- When stock runs low unexpectedly, what steps do you take to prevent it from impacting service, and how do you communicate this to your team?
- Give an example of how you’ve collaborated with colleagues in a multicultural, fast-paced team environment. What made the teamwork effective?
- How do you approach mentoring or supporting newcomers, especially when the kitchen or floor is at its busiest?
- Tell us about a time you contributed to a menu update or brought a new idea to your team—what was the process like and what was the outcome?
- Our team loves small competitions and celebrations. How do you add positivity or friendly energy to your workplace?
- What does “genuine hospitality” mean to you, and how do you embody that in your daily role?
- Dubai’s hospitality industry can have high standards and diverse guests—how do you adapt to different cultures and expectations?
- What motivates you to go above and beyond for guests or colleagues, even when the job gets challenging?