About the Role: Responsibilities, Skills, and Requirements
Introduction
Curious about what it’s like to be at the heart of a thriving engineering consultancy? As an Office Secretary at Story Engineering Consultants L.C., you won’t just keep our Abu Dhabi office running like clockwork — you’ll be a vital connector, making daily operations smoother for everyone. If you take pride in staying organized, love working in a multicultural environment, and have a knack for both English and Arabic communication, this could be just the opportunity you’ve been waiting for. And if you know your way around FAB banking processes, you’ll fit right in.
About the Company
Story Engineering Consultants L.C. might sound formal, but our team is anything but distant. We’re a close-knit group passionate about building the future — literally. Whether it’s collaborating on innovative engineering projects or just sharing a laugh during our legendary coffee breaks, our culture is built on mutual respect, trust, and a shared ambition to raise the bar for quality in Abu Dhabi’s fast-evolving market. Around here, everyone’s voice matters, and good ideas can come from anywhere (including our secretary’s desk — it’s happened before!).
What You’ll Be Doing
- Acting as the first point of contact, welcoming visitors and clients with professionalism and warmth.
- Handling daily correspondence in both English and Arabic; drafting letters, memos, and emails.
- Managing office schedules, booking appointments, and keeping calendars straight for the team.
- Supporting the team with accurate data entry, filing, and document organization (digital and paper).
- Overseeing and executing FAB banking transactions, including payments, online processes, and reconciliations.
- Maintaining office supplies, liaising with vendors, and ensuring smooth day-to-day logistics.
- Assisting with travel bookings, meeting arrangements, and last-minute requests (they happen!).
- Upholding a presentable office environment — from the front desk to the boardroom.
What You’ll Bring
Must-Haves:
- Confident command of both English and Arabic — written and spoken.
- First-hand experience with FAB banking processes and systems.
- Proficient with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
- Excellent organizational skills, adaptability, and attention to detail.
- Professional presence and a friendly, approachable demeanor.
Nice-to-Haves:
- Previous experience in an engineering or consulting office.
- Talent for juggling multiple priorities with calm efficiency.
Not sure you tick every box? We’d still love to hear from you. Sometimes the right fit is more than just a checklist.
Why You’ll Love Working Here
- Competitive salary package and annual performance reviews.
- Friendly, respectful team that genuinely values your input.
- Opportunities to learn about the business side of engineering projects.
- Modern twist on office life: digital tools, flexible office policies, and (very) good coffee.
- Prime Abu Dhabi location with easy commute options.
- Celebrations for birthdays, project milestones, and the occasional surprise treat.
Here, you’ll find more than just a desk job — you’ll discover real opportunities to grow, contribute, and feel appreciated, every day. If you’re ready to step into an essential role at the core of our operations, we’re excited to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe your previous experience managing both English and Arabic correspondence in a professional setting?
- Tell us about a time you coordinated complex office schedules or handled multiple appointments for several team members—what tools and strategies did you use to stay organized?
- How familiar are you with FAB banking processes? Could you walk us through a typical payment or online transaction you have handled?
- What’s your approach to maintaining accurate and confidential records, whether digital or paper-based?
- Give an example of a situation where you had to prioritize unexpected or last-minute requests while keeping daily operations on track. How did you handle it?
- How do you ensure that visitors and clients feel genuinely welcomed and comfortable as soon as they enter the office?
- Describe your experience with Microsoft Office applications, particularly Excel and Outlook, and how you have used them in your previous administrative roles.
- Can you share a story when your attention to detail made a significant difference in preventing an error or improving a process?
- Have you previously supported travel bookings or meeting arrangements? How do you deal with changes or complications in these logistics?
- Tell us about a time when you had to juggle multiple priorities under pressure. What steps did you take to stay calm and deliver results?
- In a multicultural team environment, how do you adapt your communication style to build rapport and ensure understanding among colleagues from diverse backgrounds?
- What motivates you to take initiative and suggest improvements in day-to-day office operations?
- Our team believes good ideas can come from anywhere — can you give an example when you contributed a solution or suggestion that was implemented?
- What do you value most in a workplace culture, and what makes you excited to come to work every day?