About the Role: Responsibilities, Skills, and Requirements
Introduction
Are you someone who thrives on building connections and keeping communication smooth, even on the busiest of days? We’re searching for a Public Relations Officer (PRO) to join our close-knit team in Jumeirah Village Circle (JVC), Dubai. This is a fantastic opportunity to step into a vital role where your language skills and people-first attitude make a real impact. If you’re ready to hit the ground running and can join us immediately, we’d love to meet you!
About the Company
Our company operates right at the heart of Dubai’s dynamic general services industry, where every day brings fresh challenges and opportunities. We’re a diverse, energetic group who believe in working hard, celebrating small wins, and supporting each other through thick and thin. From spontaneous team lunches to our open-door policy, we foster an environment where your ideas are always welcome, and everyone’s voice matters. We’re growing steadily, and there’s a real sense of camaraderie here — you’ll feel it from your first day.
What You’ll Be Doing
- Acting as the main point of contact for all government-related processes, ensuring documentation and paperwork are handled promptly.
- Liaising with various government departments and external agencies to process visas, permits, licenses, and other official documents.
- Drafting, translating, and reviewing official letters and communications in both Arabic and English.
- Keeping meticulous records of all transactions and ensuring compliance with current regulations.
- Advising the team on any changes in government procedures and helping colleagues navigate these updates smoothly.
- Supporting the HR department with onboarding new staff, especially with visa and labor card processing.
- Responding quickly to urgent requests or last-minute changes — flexibility is part of the job!
- Building and maintaining strong relationships with government representatives and service providers.
What You’ll Bring
Must-Haves:
- College degree, diploma, or equivalent education.
- At least 1 year of experience working as a PRO in the UAE.
- Excellent verbal and written communication skills in both Arabic and English.
- Strong organizational skills with a keen eye for detail.
- Proficiency in MS Office (Word, Excel, Outlook, etc.).
- Ability to join immediately (ASAP availability).
- Female candidates preferred, ideally Arabic-speaking.
Nice-to-Haves:
- Previous experience in the general services sector.
- Familiarity with JVC area and local government contacts.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary and prompt payment — your hard work is valued here.
- Supportive and friendly team culture (we’re big on celebrating birthdays and milestones).
- Office located in JVC, with easy access and plenty of great lunch spots nearby.
- Opportunities for professional growth as our company expands.
- Regular training and chances to upskill, especially in government relations.
- Flexible approach to personal needs — we understand life happens outside the office too.
At the end of the day, you’ll find a workplace that respects your skills, values your input, and genuinely cares about your success. If you’re looking for more than just a job — maybe a place to grow your career and make your mark — we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your experience handling visa and permit processing with UAE government authorities? What steps do you typically follow to ensure compliance and prompt completion?
- Describe a time when you had to draft or translate official documents between Arabic and English. How do you ensure accuracy and professionalism in your communications?
- How do you stay updated on changes in government procedures or regulations, and how have you communicated these updates to your team in the past?
- What tools or methods do you use to keep meticulous records of government transactions and paperwork? Can you give an example of how your organizational skills have benefited your previous employer?
- Have you ever encountered a situation where there was a last-minute change or urgent request related to government documentation? How did you handle it, and what was the outcome?
- Tell us about your familiarity with the JVC area and any relationships you may have with local government contacts or agencies. How have these connections helped you in your PRO responsibilities?
- In your previous role, how did you support the HR team with onboarding new staff, especially regarding visa and labor card processing?
- Share an example of when you had to balance multiple urgent requests from different departments or stakeholders. How did you prioritize and manage your workload?
- Our team values open communication and collaboration. How do you approach building strong relationships with both colleagues and external government representatives?
- Give an example of how you’ve contributed to a supportive team culture or helped a coworker through a challenging situation.
- What motivates you to work in a general services company, and how do you see yourself growing within our expanding organization?
- Flexibility is key in this role. Can you describe a situation where you had to quickly adapt to a significant change or unexpected challenge at work?
- How do you handle feedback or suggestions from colleagues, especially when it comes to improving internal processes or communication?