About the Role: Responsibilities, Skills, and Requirements
Introduction
Looking for a workspace where each day starts with a fresh cup of Arabic coffee and a welcoming smile? We’re searching for a Receptionist who thrives on creating a tidy, inviting atmosphere while handling daily office life with effortless professionalism. This isn’t just about greeting visitors — it’s about being the heartbeat of our workplace in Al Qusais Industrial Area 1, Dubai. If you love variety, take pride in your organizational skills, and enjoy keeping things running smoothly, you might just be the perfect addition to our team.
About the Company
Here, we believe a warm welcome sets the tone for everything else that happens in the office. Our team comes from all walks of life, united by a drive to provide exceptional service — not just to our clients, but to each other. We’re a friendly, close-knit group that values reliability, respect, and good humor, especially on those inevitably busy days. Whether you love the satisfaction of a freshly organized workspace or the camaraderie that comes from sharing coffee with colleagues, you’ll feel right at home with us.
What You’ll Be Doing
- Start each morning by cleaning and organizing the office so everyone feels comfortable and ready to go.
- Prepare and serve Arabic coffee to guests and staff, adding a touch of tradition to our daily routine.
- Welcome visitors — whether familiar faces or first-timers — and offer thoughtful customer service with every interaction.
- Use Microsoft Excel for accurate data entry and assembling straightforward reports (don’t worry, you won’t need to be an expert).
- Pitch in with general office tasks and basic admin support, keeping day-to-day operations running without a hitch.
- Be the go-to person for everyday needs, from answering phone calls to managing supply inventories.
What You’ll Bring
- Previous experience in a receptionist or front-desk role (even if it was just for a summer — all experience counts!).
- Comfortable with basic Microsoft Excel tasks (think: entering data, simple formatting, printing reports).
- An eye for cleanliness and a genuine desire to keep the office sparkling.
- Friendly and professional communication skills, both in-person and over the phone.
- Willingness to prepare and serve Arabic coffee (never done it? We’ll happily show you!).
- Positive attitude and adaptability — you’re unfazed by juggling a few things at once.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary tailored to your experience.
- Enjoy daily coffee rituals and a supportive environment (we mean it; we look out for each other).
- Opportunities for personal growth and development as you become the “face” of our office.
- Convenient location in Al Qusais Industrial Area 1, easily accessible by public transportation.
- Friendly, respectful team culture — we like to celebrate birthdays and small wins, not just the big stuff.
- Standard working hours — your evenings are yours to enjoy.
We believe working should feel good, not just look good on paper. If you’re ready to create a welcoming space and be a valued part of our story, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your experience handling front-desk duties and greeting guests in a previous role?
- How do you approach keeping an office clean and organized on a daily basis, especially during busy or high-traffic times?
- If someone asked you to enter a list of visitor names into Microsoft Excel and print a basic report, how would you go about it?
- What steps would you take if you noticed that office supplies were running low and you hadn’t been directly asked to restock?
- Have you ever prepared or served traditional Arabic coffee? If not, how comfortable are you with quickly learning this ritual?
- Describe a time when you had to manage multiple tasks at once — how did you prioritize and stay calm?
- How do you ensure that each visitor, whether a regular client or a first-time guest, feels truly welcomed?
- Think of a situation where a coworker or guest was upset or frustrated at the front desk. How did you handle it?
- Tell us about a time you contributed to creating a friendly and supportive workplace environment.
- What motivates you to come to work each day and do your best in a receptionist role?
- Our team thrives on mutual respect and helping each other out. Can you share an example of how you've supported colleagues in a previous job?
- How do you balance being approachable and friendly while still maintaining professionalism at the front desk?
- When office routines change or unexpected requests come up, how do you adapt?
- What do you value most in a workplace culture, and how do you see yourself fitting into our team?