About the Role: Responsibilities, Skills, and Requirements
Step into the Heart of Patient Care: Receptionist Roles Open in Al Garhoud
Ready to be the welcoming face that makes all the difference in someone’s day? We’re looking for friendly, professional Receptionists (both male and female) who are eager to join our vibrant health center right here in Al Garhoud, Dubai. Maybe you’ve dreamed of starting a meaningful career in healthcare—or perhaps you’re simply excited by the variety and people-centric energy of a front desk role. No UAE work experience? That’s absolutely fine with us. If you bring the right attitude and a presentable appearance, we’ll provide the rest, including full residency sponsorship.
About Us
We’re a busy, growing health center anchored in the heart of Al Garhoud—a place that cares as much about its staff as it does its patients. Our team is a lively, multicultural mix (don’t be surprised if you pick up a few words in three new languages by the end of your first week). Here, everyone pitches in, shares a smile, and genuinely enjoys making healthcare less stressful. We celebrate birthdays, swap great lunch recommendations, and believe a friendly atmosphere at the front desk sets the tone for the whole clinic.
What You’ll Be Doing
- Greeting patients and visitors with warmth and professionalism (yes, your smile really matters)
- Answering phones, fielding questions, and ensuring each inquiry finds its way to the right person or department
- Managing appointment bookings and keeping the day’s schedule running smoothly
- Updating and maintaining patient records with accuracy and confidentiality
- Assisting doctors and nurses with administrative tasks as they arise
- Navigating our clinic management software—don’t worry, we’ll provide full training
- Guiding patients through check-in and check-out, making sure every experience feels seamless
- Handling a variety of office admin work—no two days look exactly the same
What You’ll Bring
Must-Haves
- Currently residing in the UAE (a non-negotiable for easy onboarding!)
- Presentable, polished appearance and friendly demeanor
- Confident communication skills in English (other languages are a plus)
- A willingness to learn, adapt, and pitch in as needed
- Professionalism (sometimes under pressure, but we’ve got your back)
- Attentive to details, especially with schedules and patient info
Nice-to-Haves
- Prior reception, customer service, or healthcare admin experience (but don’t worry if you’re new to this)
- Familiarity with basic office software—MS Office or Google Docs, for example
- Additional language skills (Arabic, Hindi, Tagalog, etc. are all helpful!)
Not sure you tick every box? We’d still love to hear from you. Sometimes enthusiasm and a positive attitude matter more than a perfect resume.
Why You’ll Love Working Here
- Competitive salary of AED 4,000
- Two-year residency permit (fully arranged) and a renewable employment contract
- Comprehensive health insurance—your well-being matters here
- Staff discounts on clinic services
- Supportive onboarding and ongoing training
- Friendly, multicultural team who support each other
- Opportunities to grow and take on more responsibility if that’s your path
- Convenient location in Al Garhoud (with plenty of coffee nearby)
- Regular team get-togethers—because bond-building shouldn’t be an afterthought
We pride ourselves on creating a workplace that feels welcoming, inclusive, and purposeful. If you’re serious about making a difference—and making friends along the way—this might just be your place.
Please note: Our recruitment partner applies a job application fee as part of the hiring process.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- In a busy clinic environment, how would you prioritize multiple patients arriving at once while also answering phone calls?
- Can you share your approach to keeping confidential information, such as patient records, secure and accurate?
- How would you handle a situation where a patient is upset or anxious at the front desk?
- Are you comfortable navigating new software and digital tools, and how do you typically pick up unfamiliar systems?
- Tell us about a time you successfully managed a tightly packed appointment schedule—what strategies helped you stay organized?
- Imagine a doctor asks for last-minute help with paperwork while you’re checking in new arrivals. How would you balance both tasks?
- Describe a time when you went out of your way to create a positive first impression for someone—what was the outcome?
- This role involves frequent teamwork with people from different backgrounds. How do you foster good relationships and open communication in multicultural settings?
- How do you keep your energy and attention high during long or unexpectedly demanding days at the front desk?
- Have you ever received feedback or criticism at work? How did you respond and what did you take away from the experience?
- Our clinic values a welcoming and uplifting first impression. What does “professionalism with warmth” mean to you in a healthcare setting?
- If a patient called with a question you don’t know the answer to, what steps would you take to ensure they still feel supported?
- Can you share any experience you have working in customer service or a fast-paced public-facing role? What did you learn from it?
- Why do you believe a positive attitude is important in a front desk or receptionist role, especially in healthcare?