About the Role: Responsibilities, Skills, and Requirements
Introduction
Looking for a front-row seat in a vibrant beauty haven? We’re on the hunt for a personable and proactive Receptionist to join our ladies-only salon & spa in Mirdif Hills Avenue. If you’re the kind of person who thrives on genuine connections and keeps calm even when the schedule’s hopping, this could be a great match. Your mission? Making every guest feel right at home while keeping things smooth behind the scenes.
About the Company
Nestled in the heart of Mirdif Hills Avenue, our salon isn’t just about top-notch beauty services — it’s about crafting feel-good moments for our clients every time they walk through the door. We’re a tight-knit, supportive team that believes in uplifting each other and celebrating success (big or small). Spot the laughter at the reception desk or join us for a quick midday coffee; we think a little positivity goes a long way in this industry.
What You’ll Be Doing
- Welcoming clients with a warm smile and attentive service the moment they arrive
- Preparing and serving hot and cold beverages to salon guests (think cozy cappuccinos or refreshing iced teas)
- Handling bookings: scheduling appointments, answering inquiries (in-person and by phone), and expertly managing the calendar
- Taking customer orders for treatments and processing payments accurately (cash or card, you’re on it)
- Keeping the front-of-house area tidy, organized, and inviting — you’re always one step ahead when it comes to presentation
- Assisting with daily opening and closing routines to ensure everything’s ready for our guests
- Being the go-to person for client needs, whether it’s a request for extra towels or a last-minute schedule change
What You’ll Bring
- Genuine enthusiasm for hospitality, with a knack for making people feel comfortable
- Previous front desk, hostess, barista, or retail experience — anything that shows strong customer service skills
- Excellent communication in English (Arabic is a welcome bonus)
- Ability to multitask and stay organized, especially during peak booking times
- Basic computer skills for using scheduling and payment systems
- Flexibility with working hours and a reliable sense of punctuality
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Employment visa and health insurance provided
- Ticket allowance for annual travel — stay connected with loved ones or plan that well-deserved getaway
- Supportive all-female team that truly cares about wellness, growth, and celebrating individual contributions
- Immediate start available — you can jump right in and grow with us
- Beautiful, modern workspace at Mirdif Hills Avenue with a friendly community vibe
We’re committed to making our salon a place where both our clients and our team shine. If you love creating positive first impressions and keeping things beautifully organized, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through how you would welcome a new client to the salon, especially during a busy period?
- Tell us about a time you had to juggle multiple tasks at once — how did you prioritize, and what tools or strategies worked best for you?
- What steps would you take to ensure appointment schedules are managed accurately when dealing with last-minute changes or high demand?
- How comfortable are you with processing payments and using scheduling systems? Are there particular programs or POS tools you’ve worked with before?
- Sometimes clients have special requests or unexpected needs. Can you describe a situation where you went above and beyond to accommodate someone?
- Cleanliness and presentation are top priorities here — what’s your approach to keeping the reception and waiting area inviting throughout a busy day?
- We often serve hot and cold beverages to guests — have you ever worked in a setting where preparing and serving drinks was part of your role? If so, what did you enjoy or learn from that experience?
- Describe a challenging customer interaction you’ve handled — what was your approach and what was the outcome?
- Our team values positivity and supporting each other, especially during high-pressure moments. Can you share an example of how you contributed to a positive atmosphere at a previous workplace?
- How do you handle constructive feedback or sudden changes to your routine?
- If a client arrives feeling upset or rushed, how would you help turn their experience around from the front desk?
- Working flexible hours and being punctual are important here. How do you manage your schedule to ensure reliability?
- Why do you think our ladies-only environment and focus on client wellbeing appeals to you personally?
- How do you see yourself contributing to our salon’s vision of blending exceptional service with genuine moments of joy for every guest?