About the Role: Responsibilities, Skills, and Requirements
Introduction
Looking for a front-row seat at the heart of Dubai’s bustling real estate scene? Our team is searching for a poised and personable Receptionist to become the first face clients meet at our prestigious offices in Business Bay. If you take pride in creating a welcoming environment and thrive in fast-paced, high-profile settings, this could be your next big career move.
About the Company
We’re not just another name in Dubai real estate — we’re a leading firm with a reputation for excellence, integrity, and a touch of glamour. Our offices buzz with energy, and our team is a tight-knit group who celebrate each other’s wins (and birthdays) with equal enthusiasm. From collaborative brainstorms to coffee breaks with breathtaking skyline views, there’s a sense of pride in everything we do. Professionalism is our hallmark, but we never underestimate the power of a warm smile or a thoughtful gesture.
What You’ll Be Doing
- Welcoming clients and visitors with grace and professionalism, ensuring every guest feels valued from the moment they step in.
- Managing a multi-line phone system — directing calls efficiently and handling inquiries with clarity and courtesy.
- Coordinating appointments and maintaining up-to-date schedules for the team (think: gatekeeper, but with more style).
- Keeping the reception area pristine and inviting, reflecting the company’s refined image at all times.
- Assisting with administrative tasks like data entry, document preparation, and handling deliveries.
- Supporting the team with event preparations or client meetings — from arranging refreshments to setting the perfect ambience.
What You’ll Bring
Must-Haves:
- At least 2 years of receptionist experience in the UAE, ideally in Business Bay or similar prime locations.
- Impeccable personal presentation — you project confidence and elegance effortlessly.
- Warm, polite, and courteous manner; strong interpersonal skills are a must.
- Excellent communication in English (additional languages are a plus).
- Proficiency with MS Office and front-desk systems.
- Calm under pressure, with a knack for multitasking and prioritizing.
Nice-to-Haves:
- Experience in real estate or luxury service sectors.
- Arabic language skills.
- Familiarity with scheduling and CRM tools.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary package with room for growth.
- Modern, stylish office in the heart of Business Bay — easy access and stunning views included.
- Supportive, multicultural team that values professionalism and camaraderie.
- Opportunities for professional development and internal advancement.
- Team celebrations, seasonal events, and a culture that genuinely appreciates your contribution.
- Dress code that lets you express your elegance and style.
Here, you won’t just be answering phones — you’ll be the heartbeat of our office, setting the tone for client experiences and team morale alike. If you’re ready to bring your poise and personality to a workplace that values both, we’d love to welcome you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe your experience managing a busy front desk in a high-profile environment like Business Bay?
- How do you ensure that every client or visitor feels genuinely welcomed and valued from the moment they arrive?
- Tell us about a time you had to juggle multiple calls and in-person requests simultaneously. How did you prioritize and stay calm under pressure?
- What strategies do you use to keep appointments, team schedules, and meetings organized and running smoothly?
- Which MS Office and front-desk systems are you most comfortable with, and how have you used them in previous roles?
- Have you ever handled event preparations or set up for important client meetings? What steps did you take to create a polished, inviting atmosphere?
- Describe a situation where you dealt with a difficult visitor or client. How did you handle it, and what was the outcome?
- Can you give an example of how you supported your team with administrative tasks beyond traditional reception duties?
- How do you maintain a professional and elegant personal presentation throughout a fast-paced workday?
- Our office thrives on teamwork and celebrating each other's achievements. How do you contribute to a positive and supportive team culture?
- In what ways have you demonstrated flexibility or adaptability in previous receptionist roles?
- Why do you think a warm, personable approach is especially important in the Dubai real estate sector?
- What excites you most about working in a multicultural, dynamic environment like ours?