About the Role: Responsibilities, Skills, and Requirements
Ever thought about having your career blossom in the heart of Al Ain’s most renowned restaurant and café group? If you’re passionate about food, customer experience, or impactful social media, here’s your chance to join a hospitality team that’s as dedicated to excellence as it is to inventive flavors. Whether you’re a pro in the kitchen, have a flair for visual storytelling, or thrive in fast-paced dining environments, this could be the perfect place to grow your craft.
About the Company
This is more than just a high-end restaurant and coffee shop chain — it’s a gathering place for food lovers, coffee connoisseurs, and people seeking genuine connection over a great meal. With bustling locations throughout Al Ain, the team is known for blending traditional hospitality with contemporary touches. There’s a palpable energy here: Friday demo days spotlight new menu items, and every staff member genuinely celebrates one another’s milestones. The leadership welcomes fresh ideas, whether that’s a creative twist on a classic feteer or a bold new marketing campaign.
What You’ll Be Doing
Marketing Representative (Visual Identity/Social Media)
- Craft and execute captivating visual content for all social platforms, helping tell the brand’s story and driving engagement.
- Coordinate with chefs and staff to capture behind-the-scenes moments and seasonal specials.
- Monitor content performance, tweaking strategy to keep things fresh, relevant, and on-brand.
Supervisor/Hall Supervisor/Order Captain
- Lead by example on bustling shifts, guiding floor teams and ensuring guests feel truly welcomed.
- Oversee service flow, step in to resolve challenges big and small, and train new team members in best practices.
- Keep a close eye on guest feedback, always striving to elevate the dining experience.
Beverage Maker (Juice Maker & Professional Barista)
- Prepare and present a range of artisanal coffee drinks and fresh juices to exacting standards.
- Suggest new beverage recipes for menu rotation, tapping into the latest trends and customer favorites.
- Maintain a spotless workspace and uphold strict hygiene protocols.
Feteer Meshaltet Maker, Western Chef, Indian Chef, Paratha Maker
- Hone and showcase your culinary specialization, preparing each dish with skill and flair.
- Collaborate with the team to develop and refine recipes, ensuring consistent quality and presentation.
- Share knowledge with junior cooks and contribute to a culture of continuous learning.
Accountant (Food and Beverage Experience)
- Manage daily accounts and reports with absolute accuracy, using your industry know-how to spot issues before they arise.
- Work closely with suppliers and kitchen management on inventory, cost control, and financial planning.
What You’ll Bring
Must-Haves
- At least 2 years of experience in a relevant role within the UAE’s vibrant hospitality scene.
- For chefs/cooks: deep expertise in your cuisine (Western, Indian, Feteer, Paratha).
- For marketing: a portfolio showing creative social media campaigns or branded visuals.
- For leadership roles: proven ability to manage, motivate, and inspire floor or kitchen teams.
- For beverage and barista specialists: hands-on mastery of specialty coffee and juice preparation.
- For accountant: prior experience with F&B accounts and knowledge of local regulatory basics.
- High standards for food safety, hygiene, and customer service.
Nice-to-Haves
- Multilingual communication skills (Arabic, English, or other relevant languages).
- Previous experience with leading restaurant chains or luxury cafés.
- Comfort with POS systems or accounting software common in the F&B industry.
- Creativity, a sense of humor, and a willingness to pitch in when needed.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive, transparent salary and regular performance reviews.
- Staff meals included — sample the menu you help bring to life.
- Supportive, tight-knit teams that celebrate wins together (and know how to make even busy shifts fun).
- Flexible scheduling and emphasis on work-life balance; many roles offer stable, predictable hours.
- Career progression and professional development opportunities — plenty of leaders here started on the floor or behind the counter.
- Modern kitchens and barista stations designed for efficiency and creativity.
- Company-wide social events, team building, and recognition programs.
People here share genuine pride in their work, whether they’re wowing guests with latte art or orchestrating a perfectly plated biryani. If you’re hungry for growth (professional and otherwise), you’ll feel right at home.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through a recent social media campaign or visual content project you led for a hospitality brand? What was your creative process and how did you measure its impact?
- How do you ensure consistency in quality and presentation when preparing signature dishes or beverages during busy periods?
- Describe a time when you had to resolve a guest complaint or service issue under pressure. What steps did you take and what was the outcome?
- If you specialize in a particular cuisine (e.g., Western, Indian, Feteer, Paratha), how do you stay inspired and bring new ideas to a traditionally-rooted menu?
- For aspiring supervisors: How do you motivate and coach a diverse team of front-of-house staff on a packed shift?
- What’s your approach to maintaining strict hygiene and food safety standards, especially during peak service hours?
- Give an example of how you've collaborated with chefs, kitchen staff, or baristas to bring a new menu item or campaign to life. What challenges did you face, and how did you overcome them?
- As an F&B accountant, how do you catch small discrepancies before they become bigger issues, and what systems or checks do you rely on for accurate inventory and reporting?
- Tell me about a time when you suggested a new drink or recipe that became a customer favorite. How did you develop and test it?
- How would you adapt your communication style when speaking with multilingual guests, staff, or suppliers?
- Our team values creativity and a sense of humor during busy shifts. How do you help lighten the mood and keep team morale high?
- This company is known for celebrating milestones and success stories. Can you share how you’ve contributed to a positive, supportive team culture in the past?
- What does “genuine hospitality” mean to you, and how do you embody this in your day-to-day work?
- Flexibility and teamwork are important here. Describe a situation where you had to step into a role outside your usual responsibilities—how did you handle it