About the Role: Responsibilities, Skills, and Requirements
Ever wondered who’s behind the scenes ensuring hotel guests feel right at home from the moment they step into their room? As a Room Attendant with us at IN MARINA, Dubai, you'll be at the very heart of that welcoming experience. This isn’t just about tidying up—it’s about transforming each space into a restful retreat and making our guests’ Dubai stay truly memorable. If you take pride in details and love seeing immediate results for your efforts, this role could be the perfect way to start (or grow) your hospitality career.
About the Company
IN MARINA isn’t just any hotel in Dubai — we’re known for our personal touch and our genuine commitment to guest comfort. We thrive on team spirit and a shared pride in exceeding expectations; for us, cleaning isn’t a checklist, it’s a craft. Our team shares stories over morning coffee, and we celebrate big wins (and small ones) at our monthly appreciation gatherings. With guests from all over the world, every day is a new opportunity to brighten someone’s visit.
What You’ll Be Doing
- Freshen up guest rooms: change bed linens, replace towels, dust surfaces, vacuum floors, and tidy up.
- Keep bathrooms sparkling: clean showers, sinks, toilets, mirrors, and replenish amenities.
- Restock rooms: make sure guests have everything from toiletries to fresh water—and spot when something’s missing before they do.
- Notice and report: spot any maintenance needs, lost items, or unusual situations and flag them quickly.
- Offer a friendly hello (and a helpful hand): respond to guests’ questions or requests, big or small, making them feel seen and valued.
- Keep carts organized and stocked so you’re always ready for the next room.
- Follow our safety and cleanliness standards every time, every room—no cutting corners.
- Pitch in with laundry, common areas, or special housekeeping projects when the team needs a hand.
What You’ll Bring
- A strong work ethic and genuine pride in high-quality cleaning.
- A friendly, approachable attitude—you're comfortable interacting with guests from all backgrounds.
- Physical stamina: you’re comfortable being on your feet and moving throughout the day.
- Good attention to detail — you notice the wrinkles others might miss.
- Reliability: you show up on time and ready to deliver your best.
- Basic English communication skills (Arabic or additional languages are a plus).
Nice-to-Haves:
- Previous housekeeping or room attendant experience in a hotel setting.
- Familiarity with hospitality standards or cleaning protocols.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive, reliable monthly salary plus service charge.
- Uniforms provided—worry less about what to wear.
- Meals on shift and refreshments to keep you energized.
- Supportive, multicultural team who always has your back.
- Continuous on-the-job training—you’ll pick up new skills fast.
- Opportunities to grow your hospitality career, with clear paths for advancement.
- Annual staff events, birthday celebrations, and a team that believes in lifting each other up.
At IN MARINA, we believe every role matters—especially yours. If you want your effort to be noticed, your growth to be supported, and your days to feel purposeful, you’ll feel right at home with us.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your process for cleaning and preparing a guest room to make sure every detail meets our standards?
- How do you prioritize your cleaning tasks when you have multiple rooms to service during a busy shift?
- Tell me about a time you noticed something unusual or a maintenance issue in a guest room. How did you handle the situation?
- If a guest asks for something extra while you’re cleaning their room—say, more towels or local recommendations—how do you typically respond?
- Have you used any housekeeping checklists or cleaning protocols before? If so, how do you make sure you don’t miss anything?
- What strategies do you use to keep your housekeeping cart organized and ready for the next room?
- This job can be physically demanding. How do you look after your health and energy throughout a busy day on your feet?
- Describe a time when you worked as part of a team to meet a challenging housekeeping deadline. What was your role and what was the outcome?
- How do you deal with repetitive tasks while still staying motivated and focused on quality?
- In a multicultural team environment like ours, how have you built good working relationships with colleagues from different backgrounds?
- What steps do you take to ensure guest privacy and comfort while cleaning occupied rooms?
- How would you contribute to the positive and supportive culture we value at IN MARINA?
- Can you share an example of when your attention to detail positively impacted a guest’s experience?