About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it takes to keep a luxury bridal atelier running like clockwork? We’re on the lookout for an Operations Coordination specialist (ladies only) to join our Sharjah Alkhan team. If you love putting a stylish spin on organization and thrive in an environment where no two days are ever quite the same, this could be a perfect fit. Imagine blending your passion for fashion and elegance with hands-on coordination—and seeing the magic come to life for every client.
About Us
We’re not just another bridal boutique. Our atelier is a haven for creativity, craft, and celebration—every gown tells a story, every fitting is an event. Our team? A tight-knit circle that feels more like family (the kind who swap inspiration photos and laugh over coffee runs). We believe in upholding traditions while redefining standards of luxury. Fridays are for team treats, and “good enough” is never in our vocabulary.
What You’ll Be Doing
- Serving as the right hand for daily atelier operations—think of yourself as the maestro behind seamless fittings, schedules, and client communications.
- Coordinating appointments, fittings, and follow-ups with clients and tailoring staff, ensuring every bride’s journey feels effortless.
- Managing inventory and overseeing the arrival, storage, and condition of dresses and accessories.
- Maintaining organized records and databases for orders, supplies, and customer preferences.
- Acting as a warm, poised point of contact—on the phone, by WhatsApp, and in person.
- Supporting events and trunk shows (sometimes with a steaming wand in hand, other times calmly directing the backstage ballet).
- Tackling unexpected challenges with grace, and suggesting improvements that make everything run that bit smoother.
What You’ll Bring
Must-Haves:
- Valid residence visa with NOC (no exceptions, please)
- Prior experience in operations coordination or fashion operations; bridal industry experience is a major plus
- Excellent communication skills in English (Arabic is a bonus)
- Meticulous attention to detail—you notice things others miss
- Highly organized and proactive by nature; juggling priorities is your thing
- Confidence managing schedules and databases (Google Drive, Excel, or similar tools)
- Elegance and poise under pressure
Nice-to-Haves:
- Previous experience in a boutique or luxury setting
- Familiarity with the unique needs of bridal clients
- A genuine passion for fashion, style, and customer care
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Collaborative, close-knit team where your work truly makes a difference
- Beautiful, elegant workspace in the heart of Sharjah Alkhan
- Opportunities for learning and growth in the luxury fashion industry
- Regular team lunches, celebrations—and yes, boutique perks
- A vibrant atmosphere where every day brings something new
There’s something special about helping dreams come true, one gown at a time. If you’re excited to blend operational excellence with a love for style, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you would coordinate appointments and fittings to ensure a seamless experience for both clients and tailoring staff, particularly during busy periods?
- Could you share an example from your previous experience where your attention to detail made a significant impact on operations or customer satisfaction?
- How do you handle managing inventory, especially high-value or delicate items like bridal gowns and accessories? What tools or methods have you used for tracking?
- Which digital tools (such as Google Drive or Excel) do you feel most comfortable with for organizing records and schedules, and how have you used them in prior roles?
- Describe a time you had to quickly resolve an unexpected situation during an event or appointment. What steps did you take, and what was the outcome?
- In your view, what sets luxury or boutique operations apart from standard retail environments when it comes to client service and organization?
- How do you handle communicating with demanding or emotional clients, particularly brides, to ensure they feel valued and reassured at every stage?
- Share a moment when you proactively suggested or implemented an improvement in daily processes or customer experience. What inspired your idea?
- Collaboration is key in our atelier. Can you tell us about a time when working closely with a small team helped you achieve a goal or solve a challenge?
- How do you balance multiple priorities when every task feels urgent? Do you have a personal system or approach for managing your workload?
- What draws you to the world of luxury fashion and bridalwear, and how do you keep your passion for style reflected in your work?
- Our atelier values both tradition and innovation. How do you stay inspired or bring new ideas while respecting established standards or routines?
- What does working in a close-knit, creative team mean to you? How do you handle disagreements or differences of opinion with colleagues?