About the Role: Responsibilities, Skills, and Requirements
Ever thought about turning your love for luxury fragrances into a fulfilling career? As a Female Store Supervisor at our boutique in vibrant Dubai, you'll do just that—guiding a team, creating exquisite shopping moments, and building a loyal community of fragrance lovers. This isn’t your average retail gig; you’ll be behind the glittering scenes of the high-end perfume world, enriching the customer experience at every turn.
About the Company
Picture a place where each bottle tells a story and every scent is handpicked to captivate. That’s us: a boutique perfumery deeply passionate about craftsmanship and customer delight. We’re proud of our close-knit team—think daily morning huddles over coffee and regular masterclasses with regional fragrance experts. Our growth is steady, our clientele loyal, and our commitment to luxury unwavering (bonus points if you love a good scent trivia challenge).
What You’ll Be Doing
- Leading the day-to-day operations of the boutique and setting the standard for luxury service
- Coaching and motivating your sales team, helping each member shine and reach their targets
- Greeting and assisting customers, guiding them through the nuanced world of fine fragrances
- Handling inventory checks, stock display, and coordination with suppliers to keep shelves irresistible
- Monitoring store appearance—everything from the gleam of the display cases to the ambiance of the music
- Managing basic store administration: cash handling, daily reports, and staff scheduling
- Jumping in during busy spells—whether wrapping the perfect gift or stepping in to resolve a tough customer query
- Living and breathing the store’s values, setting a tone of warmth, professionalism, and expertise
What You’ll Bring
Must-Haves
- Previous experience in a retail supervisory or team lead role—bonus if that’s in luxury or beauty
- Genuine passion for perfumes, with the ability to share knowledge in an engaging, approachable way
- Strong communication skills in English (Arabic a valued plus)
- A knack for motivating and organizing people, juggling tasks, and keeping cool under pressure
- Flexible schedule—willing to work weekends and busy seasonal periods
Nice-to-Haves
- Prior experience in Dubai’s luxury retail market
- Familiarity with store management systems (POS, inventory apps, etc.)
- Professional certification in retail or customer service
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary with commission incentives—you’ll see your hard work pay off
- Staff discounts on a beautiful selection of luxury fragrances (hello, signature scent!)
- Supportive, women-led team that values mentorship, inclusion, and professional growth
- Regular workshops and events to further your knowledge of perfumery
- Convenient Dubai location, easy-access via public transport
- Modern, stylish boutique workspace you’ll be proud to call your own
We believe that when you surround yourself with artistry and extraordinary people, work doesn’t just feel rewarding—it feels inspiring. If you’re ready to grow your career in the world of luxury retail, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share an example of how you've managed or coached a retail team to achieve sales goals or improve customer service standards?
- In what ways do you ensure a consistently high level of luxury service, even during peak hours or busy seasons?
- How would you introduce a new perfume collection to a customer who’s unfamiliar with high-end fragrances?
- Describe the steps you take to manage inventory and maintain attractive, well-stocked displays in a boutique setting.
- Have you worked with POS systems or inventory management apps before? Tell us about your experience, including any challenges you overcame.
- If a customer has a concern about a purchase or is dissatisfied with their experience, how would you approach resolving their issue while upholding the boutique’s values?
- Tell us about a time you had to adapt quickly when your team was short-staffed or the store was unexpectedly busy. What was your approach?
- How do you handle prioritizing multiple tasks, such as mentoring staff, serving customers, and handling store administration, during a typical day?
- What strategies have helped you inspire and motivate team members who are struggling to meet their sales targets?
- How would you contribute to our boutique’s sense of community and help foster lasting relationships with clientele?
- Our team loves a scent trivia challenge and regular learning sessions—how do you see yourself contributing to a knowledge-sharing, inclusive environment?
- In your view, what are the key elements that transform a simple retail visit into a memorable luxury experience?
- The role often involves working weekends and during busy retail periods. How do you maintain your enthusiasm, energy, and professionalism in these situations?
- Why are you excited to work specifically in the world of fragrances and luxury perfumery?