About the Role: Responsibilities, Skills, and Requirements
Introduction
Do you have a knack for making people feel welcome the moment they walk in the door? If so, you might be the friendly face we’re looking for! We’re searching for a professional Receptionist to join our vibrant team in Al Rigga, Deira, right in the heart of Dubai. This isn’t just about answering phones — you’ll be the go-to person who sets the tone for every visitor’s experience. If you thrive on connecting with people and keeping things running smoothly, this could be your perfect fit.
About the Company
Our office is a lively hub nestled in bustling Deira, where every day brings new faces and fresh challenges. We’re a close-knit team that takes pride in supporting each other — morning coffee runs and spontaneous lunchtime laughs are all part of the routine. While our work is professional, we never forget the human side of what we do. If you value a workplace where relationships matter and your contribution is always noticed, you’ll feel right at home here.
What You’ll Be Doing
- Greeting guests and visitors with a warm, genuine welcome — you’ll be the first impression of our company.
- Answering and directing phone calls with professionalism and a smile you can hear.
- Managing the front desk area to ensure it’s tidy, organized, and inviting at all times.
- Handling incoming mail, deliveries, and courier services — and making sure nothing slips through the cracks.
- Assisting with scheduling appointments and managing meeting room bookings.
- Supporting general administrative tasks, from document handling to helping colleagues with ad-hoc requests.
- Keeping security and visitor logs updated, because details matter.
- Jumping in with a helping hand whenever there’s an extra project or event on the calendar.
What You’ll Bring
Must-Haves:
- Excellent communication skills in English (Arabic is a plus, but not required).
- A naturally friendly and approachable manner — you genuinely enjoy people.
- Strong organizational abilities and attention to detail.
- Previous experience in a customer service or front desk/receptionist role.
- Professional appearance and demeanor.
- Comfort with basic office technology (phones, email, printer/copier, etc.).
Nice-to-Haves:
- Familiarity with the Deira, Dubai area.
- Multilingual skills.
- Basic knowledge of office software (MS Office, Google Workspace).
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary range: AED2000 to AED4500, depending on experience.
- Convenient, central location in Al Rigga, Deira — easy access via public transport.
- Supportive team culture where your efforts don’t go unnoticed.
- Opportunities to grow your skills in a dynamic, people-focused environment.
- Regular team gatherings and the occasional surprise treat (we’re big fans of birthdays!).
- Standard office hours with a healthy respect for work-life balance.
We believe that every person at our front desk is the heartbeat of our company. If you’re ready to bring your best self to a team that values warmth, reliability, and genuine connection, we can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- How do you make visitors feel genuinely welcome as soon as they arrive, even on particularly busy days?
- Tell me about your experience managing a front desk or reception area. What daily routines or habits help you keep things running smoothly?
- Can you walk me through how you handle incoming phone calls, especially when there are multiple lines or callers at once?
- Describe a time when you had to juggle several administrative tasks at the same time. How did you prioritize and ensure nothing was missed?
- What steps do you take to maintain an organized and inviting reception area throughout the workday?
- How comfortable are you with office technology like phones, email systems, and printers? Can you share an example of troubleshooting a technical issue on your own?
- Give an example of a situation where you had to manage a challenging visitor or customer. How did you resolve it while maintaining professionalism?
- Tell us about a time you contributed to a team project or event outside of your usual responsibilities. What motivated you to get involved?
- When scheduling appointments or managing meeting room bookings, how do you handle overlapping requests or last-minute changes?
- Our team values reliability and attention to detail. Can you share a story that demonstrates these qualities in your previous work?
- How do you approach working with colleagues from diverse backgrounds or those who speak different languages?
- What do you enjoy most about working in a people-focused environment, and how do you contribute to a positive team atmosphere?
- If you noticed a process at the front desk could be improved, how would you go about suggesting or implementing a change?
- What about our office culture or this role excites you the most, and how do you see yourself fitting in with our team?