About the Role: Responsibilities, Skills, and Requirements
Introduction
Imagine a front-row seat at the heart of Abu Dhabi’s vibrant fashion scene — that’s exactly what this Receptionist role offers. We’re looking for someone who loves both the buzzing energy of customer interaction and the quiet artistry of fine embroidery and crystal work. If you’re passionate about women’s clothing and want your days to be a creative mix of supervising skilled artisans and delighting clients, you just might feel right at home here.
About the Company
Nestled in Al Muroor, our tailoring shop is more than a boutique — it’s a gathering place for creativity, craftsmanship, and community. Our team is tight-knit, with tailors who swap design tips over morning tea and a regular clientele that feels like family. We pride ourselves on blending tradition with a sparkle of modernity: Friday afternoons might feature a spontaneous design brainstorm, and there’s always a bit of laughter in the workshop. Here, attention to detail isn’t just a job—it’s how we honor our craft and our customers.
What You’ll Be Doing
- Welcoming clients with warmth and professionalism, ensuring every visit feels special
- Supervising the workshop team: guiding staff, setting priorities, and following up on daily tasks, especially related to embroidery and crystal embellishments
- Overseeing all incoming orders and making sure each garment is progressing on schedule
- Reviewing quality—your experience means you’ll spot even the smallest flaws in embroidery or crystal work
- Acting as a key point of contact between customers and workshop, updating clients about the status of their orders
- Managing shop communications (in person, by phone, or WhatsApp), scheduling appointments, and keeping records organized
What You’ll Bring
Must-Haves:
- Solid previous experience in women’s tailoring and garment construction
- Hands-on knowledge of embroidery techniques and crystal embellishing (you know the tools, materials, and best practices)
- Confidence in supervising a workshop team, including giving feedback and celebrating a job well done
- Good communication skills—in Arabic, English, or both!—to connect with staff and customers
Nice-to-Haves:
- Familiarity with popular local and regional women’s fashion trends
- Experience managing client appointments and shop orders in a digital system
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Supportive, family-style team—everyone’s opinion truly matters
- Opportunity to hone your craft: work daily with artisans who are passionate about detail
- Competitive salary and fair hours; overtime is rare and always pre-agreed
- Occasional team lunches and “preview days” for special new designs
- Located in the heart of Abu Dhabi — easy access and a lovely area to explore on breaks
We believe that good energy (plus a little creativity) makes all the difference. Here, you’ll find respect for your skills, room to grow, and a seat at the table where style decisions are made.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your experience with embroidery and crystal embellishment on women’s garments? What challenges have you encountered, and how did you resolve them?
- How would you assess the quality of a finished garment, particularly focusing on embroidery and fine details? Describe your process for spotting and addressing flaws.
- Tell us about a time you managed a small team in a busy workshop setting. What strategies do you use to make sure everyone is on track and motivated?
- This role involves acting as a bridge between customers and artisans. How do you manage client expectations while ensuring the workshop stays productive?
- How comfortable are you with coordinating shop communications, including scheduling appointments and updating records, both in person and using digital tools?
- What steps would you take if you noticed a garment was falling behind schedule, but the design required extra care to maintain our quality standards?
- Our shop is known for its friendly atmosphere and close-knit team. Can you share an example of how you’ve contributed to a supportive and collaborative workplace?
- Describe a situation where you received feedback—positive or negative—from a client. How did you handle it, and what was the outcome?
- How do you stay updated on local and regional fashion trends, and how might this knowledge benefit our customers and workshop?
- When training or supervising staff, how do you provide constructive feedback without discouraging creativity or craftsmanship?
- Tell us about a time you successfully managed multiple orders or appointments at once. What tools or systems helped you stay organized?
- Our workshop thrives on creativity and open communication. How do you encourage new ideas while ensuring daily tasks still get done?
- How do you balance the need for attention to fine detail with meeting deadlines, especially during peak busy periods?
- What motivates you most in a workshop environment like ours, and how do you handle the day-to-day ups and downs of the tailoring business?