About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to help someone find their signature scent? If you love connecting with people and have a nose for top-selling fragrances, this role might be just your style. We’re looking for a Sales Lady to join our vibrant team at a leading perfume shop in Al Foaah Mall, Al Ain. With a friendly work atmosphere and the chance to immerse yourself in the ever-evolving world of luxury perfumes, this could be the perfect next step in your retail journey.
About the Company
Our company has built a loyal following in the region for both classic and trending perfume collections. We’re passionate about more than just scents; our team thrives on creating memorable in-store experiences, sharing knowledge, and celebrating wins together. Think of us as a family that values authenticity, teamwork, and a good laugh between customers — Friday treat days are a bit of a tradition! If you appreciate a supportive environment where new ideas are welcomed and your colleagues know your coffee order, you’ll feel right at home here.
What You’ll Be Doing
- Welcoming customers with a warm, approachable attitude — friendly service is our signature.
- Listening and asking thoughtful questions to discover customers’ preferences (sometimes it takes a little detective work!).
- Demonstrating and suggesting perfumes, describing the notes and stories behind each fragrance.
- Keeping shelves looking their best — restocking as needed and ensuring displays stay inviting.
- Handling basic point-of-sale transactions using our computer system (don’t worry, it’s user-friendly).
- Staying on top of daily inventory tasks and supporting colleagues when things get busy.
- Sharing feedback with the team about what customers love (or not-so-much), helping us improve.
- And of course, always keeping the shop atmosphere upbeat and engaging.
What You’ll Bring
Must-Haves:
- Good English communication skills (enough to chat comfortably with a mix of customers).
- Basic computer knowledge for sales transactions and stocking tasks.
- Presentable appearance, with a professional attitude — our customers appreciate friendly faces.
- Active and energetic approach — on your feet, moving, and ready to help.
- Genuine customer-first mindset.
Nice-to-Haves:
- Previous retail or sales experience, especially in perfumes or cosmetics.
- Spoken Arabic skills — always a plus in a diverse mall environment.
- A knack for remembering details (like which scents someone tried last week).
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary of AED 2500 per month, with visa provided.
- Stable, full-time role in a well-respected company.
- Supportive team culture — from mentoring to shared victories, no one’s left behind.
- Location right in Al Foaah Mall, Al Ain — easy access to shops, cafés, and public transport.
- Honest recognition for hard work — we believe great effort deserves a thank you.
- Opportunities to learn more about luxury perfumes (and sometimes try a few yourself).
- Immediate joining for those ready to start making an impact.
If you enjoy helping others, thrive in a positive team, and don’t mind leaving work each day smelling fantastic, this could be exactly the kind of role you’ve been searching for.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- How would you approach helping a customer who isn’t sure what kind of perfume they want?
- Tell me about a time you turned an undecided shopper into a satisfied customer—what steps did you take?
- Can you walk me through how you would handle a point-of-sale transaction for a customer purchasing multiple items?
- What’s your strategy for keeping busy during slower periods in the shop?
- If a customer returns unhappy with a perfume recommendation, how would you handle the situation while maintaining a positive relationship?
- Describe how you stay organized with inventory tasks, especially when the shop gets busy.
- How do you make sure displays remain attractive and products are always well-stocked?
- Give an example of a time you had to work with a colleague to resolve a customer issue—what was your approach?
- How do you remember customer preferences or previous purchases, especially regular visitors?
- In what ways do you contribute to a team’s upbeat and supportive atmosphere?
- Can you share a moment when you received feedback from a customer or teammate and used it to improve your performance?
- How would you introduce a new fragrance to a customer who’s always bought the same scent?
- Why do you think a customer-first attitude is important in retail, particularly with luxury products like perfumes?
- What draws you to working in a team that values authenticity and enjoys celebrating successes together?