About the Role: Responsibilities, Skills, and Requirements
Ever thought about combining your knack for social media with the welcoming energy of a front-desk professional? This unique opportunity in Al Ain lets you do just that. We’re searching for a dynamic female candidate who’s just as comfortable snapping and posting engaging content as she is greeting guests and coordinating bookings. If you enjoy variety in your workday and love staying organized, this hybrid role might be right up your alley.
About the Company
We’re a client-centered team that thrives on creativity and genuine connections — both online and in person. Our office in Al Ain is bustling but friendly, and we pride ourselves on the little touches: shared morning coffees, a collaborative spirit, and supporting each other when it gets busy. We appreciate new ideas and love seeing our team grow both personally and professionally. Fridays here often mean sharing photography tips over lunch or brainstorming the next fun social campaign.
What You’ll Be Doing
- Managing and creating content for our social media channels, with a keen eye for photography and storytelling
- Engaging with our online community and responding promptly to inquiries
- Coordinating daily reception duties, from welcoming visitors with a smile to answering the phone
- Overseeing bookings, both online and in-person, ensuring a smooth and organized process
- Handling reception coverage during staff absences, maintaining our warm atmosphere
- Collaborating with team members to brainstorm marketing ideas and campaigns
- Keeping the front workspace tidy, organized, and welcoming for guests and teammates alike
What You’ll Bring
Must-Haves:
- Hands-on experience with social media management and content creation
- A flair for photography and a creative mindset
- Organized, detail-oriented, and responsible — you don’t let things slip through the cracks
- The confidence to work independently and juggle a range of tasks
- Friendly communication skills and a professional demeanor
- Female candidate, as required for front-of-house team balance
Nice-to-Haves:
- Prior experience working in a reception or administrative role
- Familiarity with booking software or customer management platforms
- Interest in marketing trends or local event promotion
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Bright, supportive team that genuinely respects work-life balance
- Opportunity to grow your skills across social media, marketing, and customer service
- Regular skill-sharing sessions and informal team gatherings
- Convenient location in Al Ain with a welcoming office environment
- Flexible work arrangements during staff absences
- Your ideas and input will shape how we present ourselves, both online and in-person
If you’re excited about contributing to a vibrant team, building relationships with both clients and colleagues, and using your creative talents every day, you’ll find a home here.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share an example of a social media campaign or post you created that received particularly strong engagement? What made it successful?
- How do you approach taking photos or creating content specifically for digital platforms versus more traditional photography?
- Walk me through your process for managing multiple social media channels—how do you stay organized and ensure consistency?
- Have you worked with booking systems or customer management software before? If so, which ones, and what did you find most effective about them?
- If a guest arrives while you’re in the middle of scheduling or posting for social media, how would you prioritize your tasks?
- Tell us about a time you had to handle a difficult or unexpected situation at a reception desk or in a customer service role. How did you manage it?
- Can you describe a situation where you collaborated with a team to brainstorm or launch a marketing idea? What role did you play?
- What strategies do you use to maintain a welcoming and positive atmosphere at the front workspace, especially during busy or stressful moments?
- How do you typically respond to negative comments or critical feedback on social media?
- Keeping track of multiple daily tasks can get overwhelming—what tools or habits help you stay organized and detail-oriented?
- Our team values sharing new ideas and supporting each other—how do you contribute to a collaborative and creative work environment?
- What motivates you to go above and beyond for both guests in-person and for our online community?
- How do you stay up-to-date with social media trends or changes in online engagement strategies?