About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be the friendly face and creative voice of a thriving local business? As our new Professional Social Media & Receptionist (Female) in Al Ain, you’ll blend people skills with a knack for content creation—no two days look exactly the same. If you get genuine satisfaction from a beautifully organized schedule and love crafting engaging social posts, this could be a uniquely rewarding opportunity in one of the region’s most dynamic service companies.
About the Company
Picture a team that greets each other by name, shares quick coffees before the morning rush, and truly celebrates each other’s wins. We’re a close-knit business operating at the heart of Al Ain, serving a loyal client base who appreciate our commitment to both efficiency and warmth. Our growth these past few years hasn’t changed the little things: team lunches, impromptu brainstorming sessions in the lounge, and steady support when life throws a curveball. We take pride in our reputation for both professionalism and personal touch—and we’re excited to welcome someone who shares those values.
What You’ll Be Doing
- Managing all aspects of our social media profiles: posting, responding, and brainstorming fresh content ideas that resonate with our audience
- Taking original photos and creating short videos to showcase our services, team spirit, and customer moments
- Coordinating bookings and appointments, ensuring our schedule runs like clockwork (your sense of order will shine here)
- Welcoming clients with a genuine smile, handling reception duties both as your regular role and when covering for colleagues on leave
- Supporting the marketing team with creative input and by sharing insights from client interactions
- Acting as a communication bridge between staff, clients, and management, keeping everyone in the loop
What You’ll Bring
Must-Haves:
- Demonstrated experience managing social media accounts for a business (please share examples, if you can!)
- Solid photography and/or video skills—you enjoy capturing moments that tell a story
- Excellent organization and time management (think: you might actually enjoy color-coded spreadsheets)
- Responsible, reliable, and able to work independently without constant supervision
- Friendly, professional approach to making callers and visitors feel valued
Nice-to-Haves:
- Experience coordinating bookings or working in a receptionist/admin support role
- Marketing background or an eye for what gets noticed online
- Conversational English and Arabic
- Comfort with basic design tools (Canva, Photoshop, etc.)
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here (Benefits & Perks)
- Competitive salary, always paid on time
- Supportive and welcoming team—you’ll never feel like just a number
- Opportunity to grow your skills in both social media and office administration
- Creative freedom to pitch content ideas and leave your personal stamp
- Flexible approach to covering shifts for staff leave (advance notice, fair rotation)
- Occasional team lunches and staff appreciation treats
- Modern workspace in a central Al Ain location—easy to reach, with parking nearby
We’re not just looking for someone to fill a seat—we’re hiring a teammate who’ll help shape our digital and in-person presence for years to come. If the mix of creativity, organization, and personal interaction sounds just right, we’re looking forward to meeting you!
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share examples of social media accounts you've managed for a business or organization? What types of content performed best in your experience?
- How do you approach brainstorming new content ideas that keep an audience engaged and reflect a company's unique personality?
- Describe your process for capturing original photos or short videos for social media—what steps do you take to make sure the visuals tell a compelling story?
- When juggling both social media duties and a busy front desk, how do you prioritize your daily tasks to ensure nothing falls through the cracks?
- If a client arrives unexpectedly while you're in the middle of scheduling appointments or creating a time-sensitive social post, how would you handle the situation?
- Walk us through how you’d coordinate bookings if two clients requested the same timeslot and both were regulars—what’s your decision-making process?
- Tell us about a time you noticed a common question or trend from clients that led to a new marketing or content idea. How did you act on it?
- Our team values reliability and self-motivation. Can you describe how you stay productive and accountable when working independently?
- Have you used design tools like Canva or Photoshop before? What’s your comfort level with creating quick graphics for posts or announcements?
- How do you make sure visitors and callers feel genuinely welcomed, even during rush periods with lots of distractions?
- We love hearing different perspectives. How comfortable are you sharing feedback or creative ideas in a small, close-knit group?
- This role sometimes requires you to cover for teammates on short notice. How do you approach schedule changes or supporting colleagues when it’s busy?
- Building positive client relationships is key in our environment. Can you give an example of how you go the extra mile to make clients feel valued?
- What excites you most about the mix of creativity, client interaction, and behind-the-scenes organization this job offers?