About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to help people turn their houses into homes, all while working with a vibrant, supportive team? We’re looking for passionate Sales professionals (both Telesales and Supervisors) to join a well-established furniture company in the heart of Dubai’s Discovery area. If you thrive in a fast-paced showroom environment and love connecting with customers, this role might just be your next big move.
About the Company
Step into a workspace where every day feels dynamic and teamwork genuinely matters. Our Dubai-based furniture company has built its reputation on more than just quality sofas and dining sets—we believe in creating a welcoming, upbeat atmosphere for both customers and staff. You’ll find a diverse crew here (our lunchroom is a UN of cuisines), and management takes real pride in supporting each team member’s growth. We celebrate wins, learn from mistakes, and occasionally debate over the best office coffee blend—because, frankly, everyone’s opinion matters.
What You’ll Be Doing
- Engaging customers: Whether on the phone or face-to-face, you’ll guide shoppers through options, listen to their needs, and help them find pieces that fit their space and style.
- Achieving sales targets: You’ll have clear goals and plenty of support, with monthly commissions to reward your hustle.
- Supervising and motivating the sales floor (for supervisor candidates): Lead by example, coach your team, and keep the energy up, especially during busy hours.
- Handling follow-ups: Reach out to leads, manage inquiries, and build lasting customer relationships (repeat customers are our secret sauce).
- Collaborating with the team: Share insights, suggest improvements, and celebrate successes together.
- Staying up to date: Learn about new collections and promotions—no one likes to be caught off guard by a surprise sale!
What You’ll Bring
Must-Haves:
- Experience in sales, preferably in furniture or a related retail sector (supervisors should have team leadership exposure)
- Confident communication skills in English (additional languages a plus!)
- A positive, proactive attitude—customers notice!
- Currently residing in the UAE, aged between 20 and 48
- Comfort with both indoor showroom sales and telesales outreach
Nice-to-Haves:
- Familiarity with the Discovery Gardens area or Dubai retail scene
- Previous experience with CRM tools or sales tracking software
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive starting salary: AED 3,500/month plus uncapped monthly commission.
- Company-provided visa, accommodation, and transportation—leave the logistics to us.
- All nationalities welcome: Diversity isn’t just a buzzword here.
- Team camaraderie: Regular team events, rewards for top performers, and an open-door management style.
- Room to grow: Supervisors are promoted from within, and everyone’s input is valued.
- Work-life support: Structured shifts and a supportive atmosphere make all the difference.
We know that a great workplace is about more than just the numbers. Here, you’ll find a team ready to welcome you, perks that make life easier, and plenty of opportunities to shine. If you’re ready to help Dubai find its next favorite sofa, we’d love to connect.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your experience in furniture sales or a similar retail environment, and how you approached helping customers find what they needed?
- When engaging with customers over the phone, what strategies do you use to build rapport and turn inquiries into sales?
- How have you managed to consistently meet or exceed your sales targets in previous roles? Any particular techniques or mindsets that helped?
- For supervisor roles: Tell us about a time you motivated your sales team during a particularly busy period. What specific steps did you take to keep morale high and the floor performing?
- Have you used CRM tools or sales tracking software before? If so, which ones, and how did they help you manage leads and follow-ups?
- How do you stay updated on new product collections or promotions, and how do you ensure you communicate these effectively to customers and your team?
- Describe a situation where a customer was unsure or dissatisfied with their options. How did you turn the experience around?
- Working in a diverse team, sometimes there are cultural differences or communication barriers. Can you share an example of how you navigated or embraced such differences in the workplace?
- Our team values open communication and celebrates both wins and lessons learned from setbacks. Can you give an example of how you contributed to a positive team dynamic in a previous job?
- What do you find most rewarding about working in a retail showroom environment, and how do you handle the fast pace during peak hours?
- If you had a suggestion for improving our sales process or customer experience, how would you bring it up to management or the team?
- How do you balance proactive outreach with respecting customers' time and preferences, especially in telesales?
- Why do you feel you’d be a great fit for a multicultural, supportive team like ours?