About the Role: Responsibilities, Skills, and Requirements
Ever caught yourself thinking, “How does that roadside tea stall always get the chai just right?” If you know the secret behind the perfect cup—especially Karak or black tea—and love crafting a sandwich that’s as satisfying as it looks, this could be the next adventure on your career menu. We’re a freshly minted startup, ready to bring authentic flavors and consistent quality to our community, and we’re searching for people who love the rhythm of a busy shop just as much as the art of great food and drink.
About the Company
We're not just starting a business—we're building a welcoming corner where tea means connection, and every sandwich tells a story. Our team is small, passionate, and just a little obsessed with getting the little details right (like the exact golden-brown toast on a morning sandwich or the spiced aroma of classic Karak). Flexibility is in our DNA, but so is pride: keeping our workspace tidy and our service friendly even when we’re in the weeds is what makes us, well, us. Expect plenty of energy, a chance to shape our culture from the ground up, and maybe an after-hours cuppa shared among the crew.
What You’ll Be Doing
- Brewing Karak tea, black tea, and other hot beverages to consistent quality standards—knowing just when it’s strong enough, and always aromatic.
- Preparing a variety of sandwiches (hot and cold), ensuring every order is fresh, neat, and picture-perfect.
- Maintaining a sparkling-clean and well-organized workstation throughout your shift so everything is ready at arm’s reach.
- Managing orders and delivering friendly, efficient service—even when there’s a line out the door.
- Checking that all drinks and food meet our brand’s presentation (and taste!) standards every single time.
- Restocking supplies and ingredients, communicating low stock or issues to the team.
- Collaborating with teammates to keep things running smoothly, and stepping up to help wherever needed.
- Following hygiene and safety protocols—because we care about every customer’s experience, from first sip to last bite.
What You’ll Bring
Must-Haves:
- Hands-on experience brewing traditional teas (especially Karak and classic black tea).
- Skills in preparing sandwiches consistently, with attention to presentation.
- Comfort working in a fast-paced, sometimes high-pressure environment; you keep your cool when things get busy.
- Proud of your clean, hygienic work habits and organizational skills.
- Reliable, punctual, and ready to be an active part of a new team.
Nice-to-Haves:
- Previous experience in a café, tea shop, or busy food service environment.
- A passion for experimenting with flavors, or ideas about new sandwich or tea recipes.
- Basic knowledge of beverage and food safety regulations.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive pay (with room to grow right alongside the business).
- Flexible scheduling—including potential for part-time or shifts that fit your life.
- A say in shaping our brand, menu, and culture—your ideas are welcome here.
- Supportive team environment: help is always a “hey, can you pass me the bread?” away.
- Commitment to cleanliness and quality: you’ll never be asked to cut corners here.
- Opportunity to develop new recipes and see your creativity come to life on the menu.
- Early-stage startup experience—a chance to grow as we do.
There’s something special about being part of a team from day one—not just doing a job, but building something people come back for. If you’re looking for more than a routine, and you want your efforts to really show, you might have just found your new home base.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your process for brewing Karak tea or classic black tea to ensure it’s consistently strong, aromatic, and flavorful each time?
- What steps do you take to keep your sandwiches looking neat and appetizing under time pressure, especially during a rush?
- Tell us about a time you worked in a fast-paced food environment. How did you stay organized and keep quality high when it got hectic?
- How do you make sure your workstation stays clean and organized while balancing customer orders and food preparation?
- What’s your approach to restocking supplies and communicating potential shortages or issues to your team?
- Describe a time when you had to deliver friendly and upbeat customer service, even when there was a line out the door. How did you handle the pressure?
- If a customer is unhappy with their tea or sandwich, how would you resolve the situation while maintaining our brand standards?
- Have you ever contributed a new menu idea, recipe, or process improvement at a past job? What motivated you, and what was the result?
- What do “pride in your work” and attention to detail mean to you in a food service setting?
- Why do you want to join a startup like ours, and how do you see yourself helping shape the team culture?
- How do you ensure food and beverage hygiene and safety protocols are followed without cutting corners?
- Collaboration will be key in our small team—can you share an example of a time you stepped in to help a coworker or adapt your role for the good of the group?
- Tell us about a memorable experience you had either making or enjoying tea or sandwiches. What made it special?
- With flexibility as part of our DNA, how do you approach adapting to new tasks or changes in routine?