About the Role: Responsibilities, Skills, and Requirements
Introduction
Looking for a steady role in one of Dubai’s dynamic tech environments? ITD for Computer & Security Solutions is on the hunt for a motivated Office Assistant/Secretary to become the backbone of our daily operations. If balancing calendars, juggling communications, and keeping things smoothly organized sounds like your sweet spot, you might just find your next opportunity right here. With our business expanding across the UAE, this isn’t just another desk job — it's your chance to shine in a team where every little detail really counts.
About the Company
We’re not your average IT solutions firm. At ITD for Computer & Security Solutions, we believe smart technology is only as effective as the people behind it. Our close-knit team supports businesses across Dubai, providing everything from robust cybersecurity systems to modern networking solutions. While we take our work seriously (our clients count on us!), there’s always time for a bit of laughter in the break room or an impromptu team lunch. We value transparency, personal growth, and the spirit of finding practical (and sometimes unconventional) solutions to everyday challenges.
What You’ll Be Doing
- Manage the daily schedule: coordinate meetings, appointments, and reminders for the management team.
- Greet visitors, answer phone calls, and handle emails—your friendly attitude makes a difference here.
- Prepare professional reports and presentations using MS Office (Word, Excel, PowerPoint).
- Maintain accurate data entry of records, customer information, and transactions.
- Assist with basic accounting tasks — think invoice prep, petty cash tracking, and update expense sheets.
- Translate documents and communications between Arabic and English, ensuring nothing gets lost in translation.
- Support in organizing office files, supplies, and internal communications.
- Pitch in with any ad-hoc admin tasks that keep the engine running — agility is the name of the game!
What You’ll Bring (Qualifications)
Must-Haves:
- Fluency in both Arabic and English — written and spoken.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with data entry and basic accounting principles.
- Strong organizational skills and attention to detail.
- Current UAE residence and eligibility to work full time.
Nice-to-Haves:
- Previous experience in an IT or tech-focused office setting.
- Familiarity with accounting software or ERP systems.
- A knack for problem-solving when processes hit a snag.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here (Benefits & Perks)
- Competitive salary package, commensurate with your experience.
- Stable, full-time role with regular hours (no late-night surprises here).
- Friendly, multicultural team with plenty of mutual support.
- Opportunities to learn about the latest in IT and security — grow your skills on the job.
- Enjoy an open, communicative culture that values initiative and new ideas.
- Located in Dubai with easy access to public transport and local amenities.
- Regular team gatherings and the occasional celebratory lunch when we hit those big milestones.
Around here, every voice matters — and you'll find yours heard. If you’re looking to build your career within a company that truly cares about its people, this could be your perfect next step.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you organize and prioritize a busy manager’s calendar, especially when multiple urgent requests come in at once?
- Describe your experience preparing reports or presentations in Microsoft Office. Which features of Excel or PowerPoint do you use most often to streamline your work?
- Tell us about a time you managed accounting tasks like invoicing or expense tracking. Which accounting tools or methods did you rely on?
- How do you ensure the accuracy of data entry when recording customer details and transactional information? Any tricks you use to double-check your work?
- This role requires translating documents between Arabic and English. Can you share an example where your translation ensured clear communication and avoided misunderstandings?
- If a critical internal document needed last-minute updates in both Arabic and English, how would you handle tight deadlines and maintain accuracy?
- Describe a situation where you had to adapt quickly to take on unexpected or ad-hoc administrative tasks. What steps did you take to keep things running smoothly?
- How would you greet and support a visitor or new client arriving at the office? What details do you pay attention to in those first interactions?
- When working in an office where colleagues come from different cultural backgrounds, how do you make sure your communication style is welcoming and effective?
- Tell us about a time when you spotted a process (like file organization or supply management) that could be improved. How did you approach making the change?
- What techniques do you use to stay organized and attentive to details in a fast-paced tech company environment?
- How do you handle confidential information and ensure office records are kept secure?
- Our team values initiative and a willingness to pitch in. Can you share an example of when you went beyond your stated responsibilities to help your team succeed?
- What attracts you to working in a tech-focused office, and how do you see yourself growing with us?