About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be the glue that keeps a thriving medical center running smoothly? As an Admin Coordinator at our Dubai-Deira location, you'll be at the heart of a bustling healthcare environment, making sure that every day flows seamlessly—patients greeted, documents sorted, schedules on track. With healthcare always in the spotlight, especially in a vibrant city like Dubai, this opportunity lets you play a vital, hands-on role right where it counts.
About the Company
Our medical center isn’t just a place patients visit for care — it’s where our team comes together each morning with a shared sense of purpose. We’ve grown steadily over the years, building our reputation on respect, empathy, and the belief that a well-organized support team can make all the difference. You’ll find us catching up over strong coffees between appointments and celebrating little wins at the end of challenging weeks. Here, attention to detail isn’t just appreciated — it’s essential. And yes, we really do remember each other’s birthdays!
What You’ll Be Doing
- Welcoming patients and visitors with a friendly, professional attitude—think of yourself as the first smile they see.
- Coordinating daily schedules for doctors and medical staff, juggling last-minute changes like a pro.
- Handling patient records and sensitive information with absolute confidentiality.
- Using computer systems to manage appointments, billing, and internal communications—accuracy matters!
- Supporting administrative needs, from procurement to data entry, and jumping in wherever you’re needed most.
- Communicating with insurance companies and external partners to support smooth operations.
- Lending a hand with team projects, occasional events, and process improvements—your ideas are welcome here.
What You’ll Bring
Must-Haves:
- Current residency in the UAE — you should already be here and ready to work.
- Confident computer skills (basic software knowledge is a must; bonus points if you love spreadsheets).
- Previous experience in an administrative or coordination role—healthcare experience is helpful, but not required.
- A knack for organization, attention to detail, and staying calm when things get busy.
- Clear communication skills in English; each day brings a diverse crowd.
Nice-to-Haves:
- Additional language abilities (Arabic, Hindi, Tagalog—our patients come from all walks of life).
- Prior work in a medical center or healthcare setting.
- Flexibility—can you adjust to changing priorities with a smile?
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive starting salary of AED 6,000 each month.
- Two-year employment contract with renewable residency permit.
- Comprehensive health insurance—your wellness matters to us, too.
- Accommodation and transportation negotiable to fit your situation.
- Warm, international team environment—applications are open to all nationalities.
- Supportive management and genuine opportunities for growth (we love seeing our people move up).
- Located in Dubai’s Deira district—close to the action and well-connected.
If you’re ready for an admin role where your work really means something—both to patients and your colleagues—you might just find your next work home with us.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe your experience managing appointment schedules in a busy workplace, and how you handle last-minute changes or double bookings?
- Tell us about a time you interacted with patients or customers who were anxious or upset—how did you handle the situation to ensure a positive outcome?
- How do you ensure accuracy and confidentiality when working with sensitive patient records or other confidential information?
- What systems or software have you used for managing appointments, billing, or general administrative tasks? Are there any spreadsheet or data entry tools you’re particularly comfortable with?
- Have you ever supported communication with external partners, such as insurance companies or vendors? How did you navigate any challenges that came up?
- Describe your approach to staying organized and prioritizing tasks when there are multiple competing deadlines in a day.
- Our team is very multicultural and supports a wide range of patients. How do you adapt your communication or approach when working with people from different backgrounds?
- Give us an example of a time you spotted a process improvement or efficiency boost in your previous administrative work. How did you suggest or implement the change?
- Working in healthcare comes with busy moments and unexpected shifts in priorities. Can you share how you stay calm and focused when things get hectic?
- How do you like to contribute to team projects or events outside your usual daily tasks?
- What motivates you to work in a healthcare setting, especially in a supporting administrative role?
- Can you share any experience you have working with diverse languages or helping bridge communication gaps?
- In what kind of team environment do you do your best work? How do you foster good relationships with colleagues in a fast-paced setting?