About the Role: Responsibilities, Skills, and Requirements
Introduction
Curious about making a real difference in the growing home healthcare sector? We’re on the lookout for an Arabic-speaking Female Admin Coordinator who’s ready to bring compassion, organization, and a touch of humanity to our busy centre in Deira, Dubai. If you’re keen to combine your administrative skills with your heart for healthcare, this might just be your next rewarding move. Here, your ability to connect, coordinate, and care sets you apart — and yes, if you happen to have a nursing background, you’re already speaking our language.
About the Company
Nestled in the vibrant heart of Deira, our Home Healthcare Centre has built its reputation around thoughtful, personalized care — not just for our patients, but for our team too. We believe collaboration and empathy lay the foundation for great healthcare. Most mornings, you’ll find us gathered for a quick check-in coffee, swapping stories, supporting one another, and even debating the best shawarma spots nearby. We’re a close-knit team navigating real challenges together, and we rely on each other to keep things running smoothly, both behind the scenes and at the bedside.
What You’ll Be Doing
- Acting as the friendly first point of contact for both patients and staff, whether in person or on the phone – your welcoming presence matters.
- Keeping patient records and appointment schedules impeccably organized (details are your superpower).
- Coordinating between nurses, doctors, families, and management, ensuring everyone’s on the same page and nothing falls through the cracks.
- Handling general office administration: from managing inventory and supplies to coordinating staff schedules and transportation.
- Supporting compliance processes, documentation, and following up on insurance or visa paperwork as needed.
- Pitching in wherever necessary to keep our day-to-day operations seamless — we’re big on teamwork here.
What You’ll Bring
Must-Haves:
- Fluency in Arabic, with strong English communication skills (both verbal and written).
- Female candidates only, as per cultural and client preferences.
- Direct experience in admin coordination, ideally in healthcare or a related sector.
- Strong organizational skills and attention to detail — you love when everything’s in its place.
- Currently residing in the UAE and ready to join us immediately.
Nice-to-Haves:
- Nursing background or previous experience within a healthcare setting.
- Comfortable using standard computer applications (MS Office, scheduling tools).
- Natural empathy and the ability to stay calm in fast-paced or sensitive situations.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary between AED 2,500 – 3,500 per month, with visa sponsorship available for the right candidate.
- Supportive, multicultural team that values your input and treats you like family.
- Professional development — learning on the job, with opportunities to take on new challenges and responsibilities.
- Central Deira location with easy access to public transport and local amenities.
- A sense of purpose every single day — you’ll see the impact of your work firsthand in the lives of our patients and their families.
Work here, and you’ll quickly discover why so many of our team stay with us — it’s the people, the mission, and the opportunity to grow that make this place feel like more than just a job.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you’d handle scheduling appointments for multiple healthcare professionals while also accommodating urgent patient needs?
- Tell us about your experience maintaining accurate and up-to-date patient records. How do you ensure nothing falls through the cracks, especially when things get busy?
- How comfortable are you coordinating between doctors, nurses, patients, and families—sometimes all at once? Can you share a specific example of how you’ve managed multiple stakeholders?
- In your previous admin roles, what computer applications or scheduling tools have you used most frequently? Were there any features or tricks you found especially useful?
- What steps would you take if there was a mismatch between a patient’s scheduled care and staff availability?
- Do you have any background in healthcare, such as nursing, or have you supported clinical teams before? How has that shaped your approach to admin coordination?
- Describe a time when you had to stay calm and empathetic while handling a sensitive or emotional situation at work. How did you respond?
- How would you resolve a misunderstanding between medical staff and a patient’s family regarding care instructions or appointments?
- In our centre, everyone is expected to pitch in—from managing paperwork to arranging transport when needed. Can you give an example from your past roles where you went beyond your job description to support your team?
- Working in our diverse, family-like team, how would you contribute to making new colleagues or patients feel welcome and included?
- We value both attention to detail and flexibility. How do you balance being disciplined about organization with responding quickly to unexpected tasks or changes?
- Our mornings often start with team check-ins and informal chats. How would you contribute to this collaborative and supportive work culture?
- What motivates you most about working in a home healthcare environment, and how do you see your role making a meaningful impact?