About the Role: Responsibilities, Skills, and Requirements
Ever picturing yourself as the go-to person who keeps everything running smoothly behind the scenes—while still making a difference in people’s lives? Our home healthcare company in Deira is searching for an Arabic-speaking Admin/Nursing Coordinator, and this could be your next meaningful move. If you’re someone who thrives on a busy day, values both organization and compassion, and wants to play a central role in patient support, you’ll fit right in with our team. Immediate starters, we’d love to hear from you!
About the Company
At the heart of Deira’s bustling community, we specialize in providing high-quality home healthcare services—think of us as the friendly bridge between skilled nurses and the families who rely on them every day. We’re a tight-knit team that genuinely cares about each patient’s comfort and dignity. Here, everyone pitches in, whether that means celebrating a birthday in the break room or lending a hand during our famously busy scheduling days. Our office hums with collaboration, respect, and an ever-present sense of purpose.
What You’ll Be Doing
- Act as a vital link between nurses, patients, and their families—keeping everyone informed and connected.
- Manage patient scheduling and make sure the right professional arrives at the right home on time.
- Assist in handling documentation and patient records, with careful attention to confidentiality.
- Respond to patient inquiries (often in both Arabic and English) and resolve immediate issues or route them to the specialist best able to help.
- Help new nurses get oriented, from explaining protocols to showing them where the best coffee is brewed.
- Coordinate with external partners—think labs or suppliers—when appointments or deliveries need arranging.
- Maintain a cheerful, solutions-driven presence even when the phone won’t stop ringing.
What You’ll Bring
Must-Haves:
- Nursing background, preferably with hands-on experience in a healthcare environment.
- Excellent communication skills in both Arabic and English, written and spoken.
- Strong organizational skills—if you love lists, plans, and crossing things off, you’ll shine here.
- Currently living in the UAE and available to join immediately.
- Confident with basic computer skills (email, scheduling software, etc.).
- A ready-to-help attitude and the ability to keep cool under pressure.
Nice-to-Haves:
- Previous experience in an administrative or coordination role, especially within healthcare.
- Knowledge of local healthcare regulations or insurance processes.
- Familiarity with patient or staff scheduling tools.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary in the AED 3000 – 3500 range, paid on time every month.
- Work visa provided for candidates who need one—let’s get your paperwork sorted, hassle-free.
- Fast-paced role with real variety; no two days feel the same.
- Tight team culture: we care about each other, celebrate wins (big and small), and always find reasons to share a snack.
- Exposure to both the administrative and clinical sides of home healthcare, so you’re constantly learning.
- Convenient location in Deira, close to public transport and lots of great lunch spots.
- Step into a role where your empathy and efficiency both count, every single day.
If you’re ready for a place that values both your skills and your heart, your next chapter might start right here with us.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe any experience you have with patient scheduling or coordinating nursing shifts? What tools or methods have you used to keep everything running smoothly?
- Tell us about a time you had to handle confidential patient records. How did you ensure privacy and accuracy in your documentation?
- How would you prioritize tasks when multiple calls, urgent scheduling changes, and patient inquiries come in at once?
- Can you walk us through your approach to orienting new nurses or colleagues who are joining the team?
- What steps would you take if a scheduled nurse was running late or unable to make it to a patient’s home?
- Have you ever had to communicate with external partners, like labs or suppliers, to coordinate healthcare services? How did you manage those interactions?
- Describe a time when you had to resolve a misunderstanding or conflict between a nurse and a patient’s family.
- In our busy environment, how do you stay organized and make sure nothing falls through the cracks?
- How comfortable are you communicating in both Arabic and English? Can you give an example where switching between languages helped solve a problem or ease a situation?
- What strategies do you use to remain calm and maintain a positive attitude during high-pressure or hectic workdays?
- Our team is known for pitching in and supporting each other outside of official job titles. How do you contribute to a collaborative and friendly work culture?
- Working in home healthcare can be emotionally demanding. How do you take care of your own wellbeing while continuing to show empathy and support to patients and colleagues?
- Why are you interested in stepping into a hybrid admin-nursing role instead of a purely clinical or desk-based position?
- What excites you most about joining a small, community-focused company like ours rather than a larger hospital or corporate setting?