About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it takes to keep a modern property portfolio running seamlessly behind the scenes? As our next Building Maintenance Supervisor, you’ll be at the heart of ensuring tenants and teams can enjoy comfortable, well-functioning spaces every single day. If you’re the type who notices a flickering light before anyone else (and probably knows who to call before it becomes an issue), this might be the role for you. Beyond the typical toolbelt duties, you’ll bring proactive thinking and team leadership to every corner of our properties.
About the Company
We’re a dynamic real estate group that doesn’t just manage spaces—we create communities. Our team is an energetic mix of property experts, hands-on technicians, and creative problem solvers who believe a well-cared-for building is the foundation of any great experience. There’s an open-door policy here, whether it’s about suggesting a more eco-friendly lightbulb or sharing strong coffee during morning meetups. Growth has been fast, but our commitment to quality and camaraderie hasn’t budged an inch.
What You’ll Be Doing
- Overseeing day-to-day building and facility maintenance across multiple sites—no two days quite the same
- Inspecting, troubleshooting, and following up on electrical, plumbing, air conditioning, and general repair requests
- Coordinating with external maintenance companies and contractors, and making sure work meets our standards
- Managing and mentoring the in-house maintenance crew—think scheduling, training, and pitch-in attitude
- Creating concise, actionable reports on building conditions and ongoing maintenance needs (yes, your eye for detail will be noticed)
- Monitoring budgets, inventory of tools/materials, and preventative maintenance plans—because it’s not just about reacting, it’s about planning ahead
- Implementing emergency response protocols, ensuring safety is always top priority
- Keeping stakeholders updated when major issues arise, and contributing practical solutions at every turn
What You’ll Bring
Must-Haves:
- Hands-on experience supervising building maintenance in commercial or residential properties
- Strong understanding of electrical, plumbing, HVAC systems, and typical facility repairs
- Confidence coordinating with vendors, contractors, and internal staff alike
- Ability to write clear, organized reports and maintenance records
- Organized, solutions-oriented, and cool under pressure (especially when the AC conks on the hottest day of the year)
- Tech-savvy enough to use maintenance management software and basic office tools
Nice-to-Haves:
- Certifications in facility management, HVAC, or related technical areas
- Familiarity with eco-friendly or energy-saving building solutions
- Previous experience in a growing real estate organization
Not sure you tick every box? We’d still like to chat—sometimes the best fit isn’t always on paper.
Why You’ll Love Working Here
- Competitive salary with regular reviews (we know your skills deserve recognition)
- Health and wellness benefits package
- Paid vacation, sick days, and personal time—life happens, and we support that
- Predominantly on-site with flexibility for admin days, plus mileage compensation for travel between properties
- Opportunities for professional development, certifications, and learning on the job
- A team culture that values solutions, open communication, and the occasional after-hours pizza
We don’t just fix buildings—we build careers. If you’re looking for a place where your proactive energy and leadership make a visible difference, you’ll fit right in here.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through a typical process you use for troubleshooting an HVAC system issue in a multi-tenant building?
- Describe a time you had to prioritize multiple urgent maintenance requests. What steps did you take to ensure all issues were addressed appropriately?
- How do you approach scheduling and supervising a team of maintenance staff when dealing with unexpected emergencies alongside regular tasks?
- What’s your experience with using maintenance management software or digital tracking systems, and how have these tools helped you oversee building operations?
- Tell me about a specific project where you coordinated with external contractors. How did you ensure their work met your standards and timelines?
- How do you keep your maintenance reports both concise and actionable for building managers and other stakeholders?
- Imagine a serious plumbing leak is discovered just before a major tenant event. How would you handle the situation, communicate updates, and ensure minimal disruption?
- Have you ever implemented a new preventative maintenance plan? What factors did you consider, and what were the results?
- In what ways have you contributed to making previous workplaces more eco-friendly or energy efficient? Is there a particular initiative you’re proud of?
- Give an example of how you've mentored or trained a team member who was struggling to keep up with their responsibilities. What did you do, and what was the outcome?
- When balancing budget constraints with the need for timely repairs, how do you make cost-effective decisions without sacrificing quality?
- How do you foster collaboration and open communication within your team and with other departments on site?
- What do you value most about working in an environment where the team is described as energetic, solutions-focused, and open to suggestions?
- How do you ensure you stay calm and effective under pressure—say, in situations where things don’t go as planned?