About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be part of a vibrant hotel team right in the heart of Dubai’s bustling Business Bay? Whether you’re a people person who thrives at the front desk or someone who finds joy in crafting the perfect cappuccino, your next opportunity might just be waiting here. We’re looking to fill several immediate roles — from Receptionists to Kitchen Helpers — and if you’re already living in the UAE and ready to jump into a fast-paced hospitality environment, we want to meet you.
About the Company
Our client is a well-established hospitality brand that’s become a local favorite for travelers and residents alike. The hotel prides itself on delivering genuine service with a smile, and the team is a lively mix from all over the world — united by a passion for making every guest’s stay memorable. Think: daily briefings over fresh coffee, spontaneous team celebrations for milestones big and small, and a genuine culture of support (plus, everyone knows where to get the city’s best shawarma after a long shift).
What You’ll Be Doing
Depending on your role, your day-to-day might include:
- Greeting guests with warmth and professionalism at the front desk, handling check-ins and check-outs like a pro (Receptionist)
- Anticipating guest needs and ensuring a seamless stay from start to finish (Guest Service Agent)
- Taking and serving orders, describing menu items, and sharing recommendations with hospitality in mind (Waiter/Waitress)
- Crafting excellent coffees and ensuring the café area is as inviting as your latte art (Barista)
- Mixing signature cocktails and serving beverages in a lively, upbeat bar setting (Bartender)
- Keeping rooms sparkling clean, restocking amenities, and making sure every detail impresses (Housekeeping Attendant)
- Supporting chefs in food prep, staying quick on your feet even during the dinner rush (Kitchen Helper, Commis Chef)
- Pitching in as needed — hotel life is never dull, and the best team members don’t mind rolling up their sleeves
What You’ll Bring
Must-Haves
- Residence in the UAE and immediate availability — these roles are for those ready to start soon!
- Previous experience in a hotel, restaurant, or similar hospitality role (role-specific, but a customer-first attitude is essential across the board)
- Conversational English; other languages are a plus
- Friendly, team-oriented spirit and a willingness to go the extra mile for guests
- For F&B roles, comfort handling busy shifts, and for kitchen/housekeeping, a focus on hygiene and detail
Nice-to-Haves
- Familiarity with hotel management systems (for reception/guest services roles)
- Barista skills or mixology training (if you’re applying for café or bar roles)
- Multilingual ability, especially in Arabic, Russian, or Chinese
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive, role-based salary package (AED 2500–5500)
- Free visa processing, accommodation, daily meals, and medical insurance — everything you need to settle in comfortably
- Annual leave benefits so you can travel or rest when it counts
- Join a diverse, close-knit team with a shared commitment to great service
- Opportunities for growth — many of the current managers started in entry-level roles
- Centrally located in Business Bay, with an energetic urban vibe and lots to do nearby
At the end of the day, it’s the people who make this a great place to work. If you thrive in a dynamic environment and love making someone’s day better — welcome aboard!
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you would handle a guest checking in late at night when they seem tired and frustrated?
- In your previous hospitality role, what strategies did you use to manage busy periods at the front desk or in the restaurant?
- How do you prioritize cleanliness and hygiene when the kitchen or housekeeping area is especially busy?
- Tell us about a time you had to juggle multiple guest requests at once. What was your approach, and what was the outcome?
- For baristas and bartenders: What steps do you take to ensure quality and consistency in every drink you serve, even during peak hours?
- How confident are you using hotel management or POS systems, and can you describe a situation where technology helped you deliver better service?
- Describe how you’ve handled a difficult guest situation in the past, especially when the guest was upset — what was your approach and what did you learn?
- We value a friendly, team-oriented environment. Share an example of when you supported a colleague under pressure.
- For waiter/waitress roles: How do you introduce menu items or upsell dishes without sounding pushy?
- This team values going the extra mile for guests. Can you give an example of a time you exceeded expectations for a customer or guest?
- Diversity is important to us — how do you adapt your service when working with colleagues or guests from different backgrounds or cultures?
- What motivates you to work in hospitality, and how do you stay positive during demanding shifts?
- If you were asked to help in a department outside your usual role, how would you approach learning the ropes quickly?
- What excites you most about joining a diverse team in the heart of Dubai’s Business Bay?