About the Role: Responsibilities, Skills, and Requirements
Introduction
Looking for a fresh start in Dubai’s lively hospitality scene? Indigo Hotel, right in the heart of Downtown, is expanding its vibrant team and wants you on board. Whether you’ve just dipped your toes into hospitality or you’re a seasoned pro, these roles—ranging from Waiter and Waitress to Barista, Baker (Pastry), Commis Chef, and Dishwasher—offer a real chance to be part of something buzzing and dynamic. Ready to bring your energy, creativity, or simply your willingness to learn to a place where every day is different?
About the Company
Set against the dazzling cityscape, Indigo Hotel isn’t your run-of-the-mill hospitality chain. Known for its chilled-out yet sophisticated atmosphere, it’s where global travelers, Dubai regulars, and a tight-knit staff mix every day. The team draws inspiration from the city’s pulse and each other—think: quick chats over morning coffee, laughter during shift changes, and a shared excitement for Friday evening crowds. “Family” really does mean something here: support, little surprises (birthday cakes, anyone?), and genuine connections are all part of hotel life.
What You’ll Be Doing
- Waiter/Waitress:
Welcome guests with a smile, take orders with care, and ensure every table feels like your top priority.
Handle busy meal times, keep an eye out for what guests need, and help create memorable dining experiences. - Barista:
Craft excellent coffees, keep the bar area sparkling, and remember regulars’ favorite drinks—even if it’s an off-menu creation.
Share your love for good coffee and keep things moving smoothly during the morning rush. - Baker (Pastry):
Prepare fresh pastries and bread daily, experiment with specials, and give guests a reason to start their day at Indigo.
Keep the kitchen organized and contribute to new recipe ideas. - Commis Chef:
Assist the kitchen team with prepping ingredients, cooking, and plating dishes to exacting standards.
Learn from experienced chefs and lend a hand wherever it’s needed—every role in the kitchen counts! - Dishwasher:
Keep things ticking in the background by ensuring dishes, utensils, and kitchen tools are always spotless and ready to go.
Jump in to support the kitchen crew or front-of-house team as needed.*
What You’ll Bring
Must-Haves:
- Willingness to learn and show up with a positive attitude
- Currently residing in the UAE
- Ability to communicate clearly in English (other languages are a plus)
- Team spirit and respect for people from all backgrounds
- Flexibility with working hours, including weekends and holidays
Nice-to-Haves:
- Previous experience in hospitality, cafes, or kitchens
- Familiarity with restaurant/hotel service etiquette
- Food safety or barista certification (for relevant positions)
- Creativity—whether in latte art, plating, or pastry ideas
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Free accommodation—no searching for roommates or worrying about rent hikes
- Visa sponsorship handled for you
- Transport provided to and from work, so you’ll never worry about that Dubai traffic
- Competitive salary: AED 2,500–4,000 based on the role and your experience
- Inclusive, supportive team: from sharing tips to celebrating wins together
- Opportunities for growth and training
- Daily staff meals (the Indigo kitchen loves to keep everyone well-fed)
- Experience a multicultural work environment where everyone brings something unique to the table
Joining Indigo Hotel means working hard, learning even more, and being part of a family that takes pride in every guest experience. If this sounds like the next chapter you’ve been waiting for, we’re ready to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe a time you went above and beyond to make a guest feel welcome, either in a restaurant or another service setting?
- If you are applying for the Waiter/Waitress or Barista role, how do you prioritize multiple guests’ requests during busy hours to ensure everyone feels cared for?
- For bakery or kitchen roles, tell us about a pastry or dish you’re especially proud of making and what inspired you to create or perfect it.
- As a dishwasher or kitchen assistant, how do you stay organized and maintain high cleaning standards while under time pressure?
- What approaches do you use to remember customer preferences, such as regular guests' usual orders or special dietary needs?
- Share an example of a time you worked in a team with people from different backgrounds. How did you ensure good communication and teamwork?
- How would you handle a situation where a guest seems dissatisfied with their order or experience?
- This job might require covering shifts on weekends or holidays. How do you maintain a positive attitude and energy during peak times or long hours?
- In a multicultural team like Indigo’s, what do you do to show respect and support for coworkers who might have different customs or perspectives?
- Creativity is valued here, whether it’s in latte art, new pastry ideas, or dish presentation. Can you talk about a time you brought creative flair to your work?
- Tell us how you would contribute to the friendly, “like family” vibe described by Indigo Hotel in your day-to-day interactions.
- If you haven’t worked in hospitality before, what experiences from your previous jobs or daily life would help you succeed and learn quickly in a high-energy hotel environment?
- How do you personally ensure food safety and hygiene, even during the busiest times in the kitchen or dining area?
- What motivates you most about joining a team where growth and learning are a big part of the culture?