About the Role: Responsibilities, Skills, and Requirements
Introduction
Curious about what keeps the wheels of global trade turning day in and day out? As a Logistics Coordinator with us in vibrant Deira, you’ll be right at that intersection—balancing daily coordination, supporting customers, and making sure goods get exactly where they’re supposed to be. If organizing moving parts is your kind of challenge, and you thrive when things get busy, this is an opportunity to grow within a trusted name in logistics, right at Dubai’s commercial heart.
About the Company
For decades, our firm has served as a backbone of the region’s logistics and supply chain sector, moving everything from everyday essentials to time-sensitive shipments across the UAE and beyond. Walk through our office, and you’ll hear a dozen languages and as many animated conversations about yesterday’s wins—and tomorrow’s challenges. Here, we don’t just talk about teamwork, we live it: junior staff and senior managers swap stories during lunch, and problem-solving is practically a local sport. While our business is established, the mindset remains agile, because in logistics, every day brings a new puzzle to solve.
What You’ll Be Doing
- Coordinating daily shipments and deliveries, making sure all routes are planned efficiently.
- Communicating with drivers, warehouse teams, and clients to stay ahead of any possible hiccups.
- Updating shipment records, delivery statuses, and inventory logs in our system—accuracy matters here.
- Problem-solving when delays pop up (and they do!), working closely with team leaders to find practical solutions.
- Supporting paperwork processing for customs or documentation as required under UAE logistics laws.
- Keeping a close eye on vehicle and driver schedules to maximize smooth operations.
- Assisting with incoming inquiries from clients or vendors, offering friendly and prompt updates.
What You’ll Bring
Must-Haves:
- Good organizational skills—you keep your cool (and the files!) in order when things get busy.
- Strong attention to detail, especially when updating logs or handling documentation.
- Able to communicate clearly with people from all walks of life, whether it’s in person, via phone, or over WhatsApp.
- Comfortable using basic computer systems for data entry and communication.
- Adept at solving everyday problems and thinking one step ahead.
Nice-to-Haves:
- Previous experience in logistics, transportation, or a customer service role.
- Familiarity with UAE labor laws or basic customs documentation.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive monthly salary of AED 3,500
- Company-provided accommodation and transportation—no hunting for an apartment or battling traffic every morning
- Work visa sponsorship handled by us, so your relocation is stress-free
- Paid annual leave and statutory benefits as per UAE labor law
- Supportive management and close-knit operations team—no one left behind
- Opportunities to learn, grow, and move up in a sector that never stands still
We’re a team that values commitment and resourcefulness, and we’re looking for someone who cares about getting things right just as much as we do. If you’re ready to dive into a busy role with real impact, this could be your next chapter.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through how you would plan daily routes to ensure that shipments are delivered as efficiently as possible?
- Describe a time when a delivery was delayed or a problem came up unexpectedly. How did you handle it, and what was the outcome?
- What methods or tools have you used in previous roles to update shipment records and manage delivery statuses? How do you ensure your documentation remains accurate, especially in a busy environment?
- How do you approach communicating with drivers, warehouse teams, and clients—especially when you need to relay bad news or resolve a conflict?
- If you were tasked with supporting customs paperwork under UAE logistics laws, how would you make sure the requirements are met and everything is processed correctly?
- Our environment is fast-paced, and plans often change. How do you prioritize your tasks when several things need your attention at once?
- Can you give an example of how you anticipated a potential issue in a previous job and took steps to prevent it?
- When working with a diverse team where people speak various languages and come from different backgrounds, how do you ensure smooth communication and collaboration?
- What strategies do you use to stay organized and keep files in order, especially when handling multiple shipments every day?
- Share an experience where you successfully handled a difficult inquiry from a client or vendor. What steps did you take to resolve their concerns?
- How comfortable are you with using basic computer systems for day-to-day logistics tasks, and where do you see room to grow your tech skills?
- Have you ever been part of a workplace where teamwork was essential to solving problems? How did you contribute to team success?
- What excites you about working in the logistics sector, and how do you stay motivated during busy or repetitive periods?
- Tell us about a time when you helped create a positive, supportive atmosphere at work—what did you do, and what impact did it have on your team?