About the Role: Responsibilities, Skills, and Requirements
Ever found yourself at the heart of a bustling office, somehow keeping the wheels turning with a smile? That’s exactly the vibe we’re looking for in our next Office Assistant, right here in Business Bay, Dubai. This isn’t just about answering phones or shuffling papers — it’s about being the friendly, reliable first impression our clients remember and the organizational wizard our team relies upon. If you’re energized by variety and appreciate being the go-to person everyone counts on, you’ll fit right in.
About Us
We’re a close-knit team based in one of Dubai’s most vibrant business districts — Business Bay. Our workspace is light-filled and lively (not to mention the coffee machine is everyone’s favorite team member). We value clear communication, a sense of humor, and a can-do attitude. Growth is part of our DNA, whether it’s personal development, team lunches, or tackling ambitious projects together. Fridays tend to end with laughter and a bit of friendly competition over board games or impromptu quiz battles.
What You’ll Be Doing
- Greeting clients and visitors, making everyone who walks in feel genuinely welcome
- Answering incoming phone calls and routing them efficiently (plus the occasional rescue of a colleague from a too-long call)
- Managing files and maintaining documents, both digital and hard copies, for easy retrieval when needed
- Updating paperwork, contracts, and reports with careful attention to detail
- Running office errands — from collecting mail to securing last-minute supplies when the printer ink decides to run out
- Supporting other team members with clerical needs (because we all pitch in here)
- Keeping the office neat, organized, and running smoothly — a place that feels good to step into each morning
What You’ll Bring
Must-Haves
- Friendly, professional communication skills (in person and on the phone)
- Strong organizational abilities — you spot what needs doing and jump right in
- Experience with basic office software (think Word, Excel, and maybe a shared calendar or two)
- Ability to prioritize and multitask without losing your cool
- Legal eligibility to work in the UAE
Nice-to-Haves
- Previous experience in an office or customer-facing role
- Familiarity with Business Bay (bonus points if you know the best local lunch spots)
- Comfortable with occasional light lifting or errands outside the office
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Friendly, supportive team environment where you’re genuinely appreciated
- Office located in the heart of Business Bay — easy access via public transport and surrounded by great cafes
- Work-life balance: regular hours, rare overtime, and we stick to it
- Room to grow — as the company expands, so can your role
- Collaborative culture: ideas and opinions are always welcome
- Occasional team lunches, fun Friday activities, and, of course, great coffee
At the end of the day, you’ll know your work truly matters and that you’re surrounded by people who care. If you enjoy bringing order to the everyday and like the idea of growing with a positive team, we’d be excited to meet you!
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share an example of a time you had to manage multiple tasks at once in a busy environment? How did you decide what to prioritize?
- How do you ensure important documents are accurately filed and easily retrievable for your team?
- Describe your experience using Microsoft Word and Excel for daily administrative tasks. Are you comfortable updating shared calendars as well?
- If a client or visitor arrives while you're already assisting someone on the phone, how would you handle the situation?
- Tell us about a situation where you needed to locate or restock an essential office supply on short notice. What steps did you take?
- Sometimes team members need last-minute clerical support. How do you handle sudden requests while keeping your own work organized?
- Have you ever handled confidential information or sensitive documents? What measures did you use to maintain privacy and accuracy?
- Can you give an example of a time when your proactive approach solved a problem before it became urgent?
- Our office thrives on a welcoming atmosphere. How do you help make clients and colleagues feel at ease when they walk in?
- Fridays are filled with friendly competition here—quiz games, board games, and lots of laughter. How do you feel about engaging in these types of team activities?
- Describe a time you brought a positive attitude to a routine or repetitive task. What was your mindset?
- What does a supportive team environment look like to you, and what role do you like to play in building that culture?
- We value open communication and sharing ideas. Can you tell us about a time you contributed an idea or solution that benefited your team?
- How familiar are you with the Business Bay area, and do you have any favorite go-to lunch spots nearby?