About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to take the reins of a thriving business in the heart of Dubai? As our next Operations Manager, you’ll be the driving force behind seamless daily operations, keeping everything running smoothly—whether it’s optimizing workflows or energizing your team. This isn’t just another desk job; it’s an opportunity to build your legacy in one of the world’s most vibrant commercial districts, Business Bay. If you’re ready to make your mark (and enjoy some impressive perks along the way), we’re keen to meet you.
About the Company
We’re a close-knit, fast-growing organization that’s made Business Bay our home for a reason: we thrive on energy, ambition, and a sense of constant possibility. Here, you’ll notice that meetings tend to happen over strong coffee, and new ideas are always welcome—no matter your title. Our leadership is approachable and hands-on (don’t be surprised if you find the CEO popping by your workspace), and your successes won’t go unnoticed. Friday lunches are a team ritual, and we celebrate wins together—big or small.
What You’ll Be Doing
- Overseeing the day-to-day operations of the business to ensure efficiency and productivity
- Leading, motivating, and mentoring a diverse team—your energy sets the tone!
- Developing and implementing streamlined processes that improve workflow and drive results
- Monitoring key performance indicators (KPIs) and preparing regular reports for senior management
- Collaborating cross-functionally with other departments (think: problem-solving in real time)
- Managing supplier relationships and contract negotiations to ensure cost-effectiveness
- Addressing operational challenges as they arise—sometimes that means rolling up your sleeves!
- Ensuring compliance with local regulations, company policies, and safety protocols
- Playing a central role in staff recruitment, onboarding, and ongoing training
What You’ll Bring
Must-Haves:
- Currently residing in the UAE, with valid documentation
- Proven experience (3+ years) in operations management—ideally within a competitive business environment
- Hands-on leadership skills and a knack for bringing out the best in your team
- Confidence with data analysis, reporting, and business improvement initiatives
- Strong communication skills in English (additional language skills always a plus)
- Ability to adapt quickly and make confident decisions under pressure
Nice-to-Haves:
- Past experience in the Dubai market or Business Bay area
- Familiarity with digital project management tools or ERP systems
- Multilingual abilities
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary package (AED7000 - 10000) with housing and transport allowances
- Full visa sponsorship and private health insurance—so you can focus on what matters
- Supportive team atmosphere with a collaborative, inclusive vibe
- Growth opportunities—we love to see our team members take on new challenges
- Centrally located office in Business Bay, with stunning city views and easy commute options
- Regular team lunches, relaxed dress code, and a leadership team that values your input
We believe that great work comes from happy teams. If you’re looking to take the next big step in your operations career, we hope you’ll consider joining us right here in Dubai.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through a time when you streamlined a workflow or process to boost team productivity? What approach did you take and what was the outcome?
- What strategies have you found effective for monitoring KPIs and communicating performance results to senior leadership?
- How have you previously handled contract negotiations with suppliers to balance quality and cost-effectiveness?
- Share an example of a situation where you faced an unexpected operational challenge. How did you respond and what did you learn?
- What tools or systems do you prefer for tracking and managing operational projects, and how have they improved your team's efficiency?
- Describe your experience ensuring compliance with local regulations and internal company policies. What steps do you take to stay up to date and minimize risk?
- How do you typically approach mentoring and energizing a diverse team, especially in a fast-paced or high-pressure environment?
- Tell us about a time when you had to collaborate with another department to resolve a business challenge. How did you ensure effective communication and a positive outcome?
- When recruiting and onboarding new team members, what practices do you use to foster a strong team dynamic from day one?
- How do you adapt your leadership style when team members have different levels of experience or come from various cultural backgrounds?
- Can you describe a work environment where you felt truly supported and motivated—what specific elements contributed to that experience?
- We value open dialogue and new ideas. How would you contribute to a culture where everyone feels their input matters, regardless of their role?
- How do you maintain your energy and enthusiasm even during particularly demanding work periods?
- What excites you most about leading operations in a fast-growing company situated in Business Bay, Dubai?