About the Role: Responsibilities, Skills, and Requirements
Introduction
Let’s be honest: running a restaurant is a blend of high energy, fast decisions, and heartfelt hospitality. If you thrive on the buzz of a full dining room, know your way around a team huddle, and pride yourself on turning first-time guests into loyal regulars, this opportunity in Dubai Marina might just be your calling. We’re searching for a Restaurant Manager/Supervisor — someone ready to take the lead, elevate standards, and help shape memorable moments in one of Dubai’s most vibrant districts.
About the Company
Picture this: a group of restaurants connected by a genuine love of great food, friendly service, and the melting-pot spirit of Dubai. Our hospitality group is known for blending global flavors with local flair (and yes, Friday tastings sometimes go a little longer than planned). We’re upfront about our values: respect, growth, and teamwork, no matter how busy the shift. The team you’ll join believes in learning by doing and celebrates both big wins and small improvements — over coffee, of course.
What You’ll Be Doing
- Leading daily restaurant operations to ensure everything runs smoothly from open to close.
- Coaching, supporting, and scheduling your front- and back-of-house team — we’re talking baristas to bussers.
- Monitoring service flow and jumping in to solve problems before guests even notice.
- Handling tricky customer situations with patience and a smile, always aiming to turn issues into positive experiences.
- Overseeing inventory, keeping an eagle eye on supplies, and collaborating with the kitchen to minimize wastage.
- Maintaining health and safety standards and ensuring compliance with all local regulations.
- Brainstorming with the team to develop promotions, improve processes, or spice up the menu (your ideas are welcome here).
- Training and onboarding new staff, sharing your passion for hospitality with every new addition.
- Creating shift reports and providing feedback to upper management on what’s going well — and where we can improve.
What You’ll Bring
Must-Haves:
- Previous experience as a restaurant manager, supervisor, or senior floor staff — ideally in a busy environment.
- Genuine leadership skills with the ability to motivate and unite a multicultural team.
- Strong problem-solving instincts, with a knack for thinking on your feet.
- Excellent English communication skills; other language skills are a big bonus in our diverse setting.
- Familiarity with basic restaurant POS systems, inventory processes, and local hygiene standards.
Nice-to-Haves:
- Previous experience in the Dubai dining scene — or other fast-paced international cities.
- A taste for innovation or creative menu ideas.
- Arabic language skills.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Two-year residency sponsorship, so you can settle in and focus on your growth.
- Comprehensive health insurance coverage for peace of mind.
- Shared accommodation and reliable transportation, taking the stress out of logistics.
- Supportive team culture — we celebrate milestones, help each other out, and genuinely enjoy coming to work.
- Hands-on management and lots of chances to learn new skills, take on responsibility, and make a visible impact.
- The unbeatable location: Dubai Marina, with its energy, views, and pulse of the city.
Here, we don’t just work together; we create experiences our guests remember — and we hope you’ll help make each one even better.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe a time when you had to manage the restaurant floor during a particularly hectic service? What steps did you take to keep everything running smoothly?
- How do you approach training and onboarding new staff to ensure they quickly adapt to both standards and the team culture?
- What strategies have you used in the past to reduce inventory wastage or manage supply shortages without compromising service quality?
- Tell us about a challenging customer situation you’ve encountered — how did you resolve it, and what was the outcome?
- Which POS systems have you used before, and how comfortable are you with troubleshooting common issues or generating reports?
- The Dubai Marina welcomes a very international crowd. How would you adapt your service style to meet the expectations of such a diverse guest base?
- Share an example of how you collaborated with chefs or kitchen staff to improve menu offerings or service flow.
- When brainstorming promotions or new processes with your team, how do you encourage everyone to contribute ideas?
- Have you ever had to enforce health and safety protocols during a busy shift? How did you ensure compliance without slowing down operations?
- Describe a time you gave constructive feedback to a team member. How did you approach the conversation, and what was the result?
- Our culture values respect and growth. How do you model those values as a leader, especially during stressful moments?
- How do you keep your team motivated and united — particularly when working with colleagues from different backgrounds or cultures?
- What draws you to the Dubai dining scene, and how do you see yourself growing with our hospitality group?