About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to help launch a brand-new culinary destination in the heart of Al Karama? Here’s your chance to be right at the center of something fresh and exciting. Our soon-to-open restaurant and café isn’t just another eatery—we’re building a team that feels like family, and we’re on the lookout for talented administrative staff to shape our guest experience from day one. Whether you’re an experienced Restaurant Manager, a right-hand Assistant Manager, or a hands-on Floor Supervisor, this could be the next big step in your hospitality journey.
About the Company
Picture a space where guests feel both at home and a little bit spoiled—that’s the vibe we’re creating in Al Karama. We’re a new face on Dubai’s vibrant dining scene, but our ambitions are big: think creative menus, welcoming service, and a team that genuinely enjoys coming to work. Our founders believe in open communication and mutual respect, and we try to keep things fun (let’s just say the playlist is always up for debate). If you value teamwork, growth, and a dash of adventure, you’ll fit right in.
What You’ll Be Doing
Depending on your role, here’s a taste of what your day-to-day might look like:
- Leading and motivating staff — creating a positive, productive environment where everyone can shine.
- Overseeing daily operations to ensure smooth service, from opening the doors to the final check at night.
- Training new team members and sharing your know-how, whether it’s a menu item or customer service trick.
- Handling guest feedback with empathy and quick problem-solving (a little patience goes a long way).
- Coordinating with kitchen and front-of-house teams to keep everything running like clockwork.
- Managing schedules, inventory, and shift rotations so the restaurant always feels ready for action.
- Supporting marketing initiatives—from social media ideas to in-house promotions.
- Upholding hygiene and safety standards (we take this seriously, and so should you).
What You’ll Bring
We’re seeking people who are passionate about hospitality and ready to grow with us.
Must-Haves:
- Previous experience in a similar administrative or supervisory role within F&B.
- Currently residing in the UAE (you know the rhythm of Dubai!).
- Strong communication skills in English; Arabic or other languages are a plus.
- A knack for organization and leadership, even on those busy days.
- Willingness to work a 10-hour shift and keep energy high from start to finish.
Nice-to-Haves:
- Experience opening a new restaurant or café.
- Familiarity with POS systems and scheduling software.
- A genuine love for customer interaction and problem-solving.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Attractive salary packages from AED 4,000 to AED 6,000.
- Accommodation, housing, and transportation provided—so you can focus on your work, not your commute.
- Growth opportunities as the restaurant expands—you’ll be part of the founding team.
- Supportive, friendly team culture (we celebrate wins, big and small).
- A chance to shape something new—your ideas and input will matter.
- Exposure to Dubai’s dynamic F&B scene with plenty of learning on the job.
Joining us means more than just a job—it’s about building something together in one of the city’s most lively neighborhoods. If you’re ready for hands-on experience, a supportive team, and real potential for career growth, this could be your next great move.
(A note: This recruitment process involves a job application fee.)
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your experience overseeing daily operations in a busy restaurant or café, and share how you kept things running smoothly during peak hours?
- Tell us about a time you trained new team members—how did you ensure they felt supported and quickly became confident in their roles?
- How do you typically handle guest complaints or difficult feedback, especially when emotions are running high?
- What strategies have you used to coordinate between the kitchen and front-of-house teams to ensure seamless service?
- Have you ever been involved in launching a new restaurant or café? If so, what challenges did you face, and how did you contribute to a successful opening?
- Describe your experience with POS systems and staff scheduling software—what tools have you used, and how did they help you manage operations?
- How do you stay organized and maintain your energy during long shifts, especially when unexpected issues arise?
- Give an example of a time when you had to adjust staffing or shift rotations on short notice. What approach did you take to keep service levels high?
- Can you share a creative idea you’ve implemented (or would like to implement) for in-house promotions or marketing within a restaurant setting?
- Our founders value open communication and mutual respect. How do you contribute to a positive and inclusive workplace culture?
- What does teamwork mean to you in a hospitality environment, and how do you help foster it among staff with different backgrounds?
- Dubai’s dining scene is fast-paced and ever-changing. How do you keep up with new trends and maintain high standards for hygiene and guest service?
- This role requires flexibility and a sense of adventure. Tell us about a time you embraced change or tried something new at work, and what you learned from the experience.