About the Role: Responsibilities, Skills, and Requirements
Ever found yourself mesmerized by the artistry of a perfectly wrapped gift box or the irresistible aroma of fine chocolate? If so, you might feel right at home as a Sales Associate or Gift Coordinator at our flagship boutique in the vibrant heart of Al Rigga, Dubai. Here, we're not just selling chocolates and gifts — we're curating memorable moments for our customers, one exquisite package at a time. If you blend creativity, warmth, and a touch of flair when meeting new people, this could be your next sweet adventure.
About the Company
Step inside and you'll immediately sense the difference: our shop is as much a community hub as it is a destination for chocolate lovers. Fridays mean fresh new chocolate arrivals, and every display is the result of imaginative teamwork (and a few friendly debates about ribbon choices). Our philosophy centers on delighting customers — from birthday surprises to those everyday “just because” moments — with a signature style that feels a little bit magical. We're still growing, which means there’s genuine room for new ideas and collaborative spirits.
What You’ll Be Doing
- Welcoming customers with genuine warmth and curating tailored shopping experiences — you'll remember regulars by name.
- Showcasing chocolate collections and specialty gifts, sharing tasting notes, and answering all those curious questions.
- Designing and assembling gift arrangements that are photograph-worthy and capture each customer’s vision.
- Maintaining beautiful, organized displays so every chocolate and trinket gets its moment to shine.
- Collaborating on seasonal promotions and fresh display themes — your creativity will be on full display.
- Processing sales transactions efficiently, making checkout as delightful as the rest of the visit.
- Handling inquiries and special requests with patience and a personal touch.
What You’ll Bring
Must-Haves:
- A genuine enthusiasm for chocolate, gifts, and creating memorable customer experiences.
- Strong communication skills — friendly, clear, and attentive.
- A creative eye for arrangement and presentation.
- Flexibility to work retail hours, including weekends and holidays.
- Attention to detail and pride in your workspace.
Nice-to-Haves:
- Prior experience in retail, hospitality, or customer service—bonus points for luxury or boutique settings.
- Some knack for visual merchandising or gift wrapping artistry.
- Multilingual fluency (Arabic, English, or other languages commonly spoken in Dubai).
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary packages, starting at AED4000 and up (with regular reviews).
- Supportive, close-knit team where everyone’s input matters.
- Employee discounts on our mouth-watering collections.
- Opportunities to branch into gift design, merchandising, or team leadership as you grow.
- Vibrant, friendly shop culture with an emphasis on celebrating small wins (and yes, there’s chocolate tasting…).
- Central Al Rigga location, easily accessible for daily commute.
If you crave an environment that’s equal parts creative, dynamic, and chocolate-infused, this is the place to bring your talents.
Please note: Our recruiting partner does apply a job application fee. We encourage you to confirm all details before applying.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your approach to curating a personalized gift arrangement for a customer who isn’t quite sure what they want?
- How would you describe the ideal customer experience in a luxury boutique setting, and how do you ensure you deliver it?
- Share a time when you had to quickly resolve a customer issue or special request while maintaining a positive atmosphere. What did you do?
- Tell me about your experience with visual merchandising or creating eye-catching displays—what tools or techniques do you rely on most?
- If a regular customer walks in and you’ve forgotten their name or their usual order, how would you handle the situation gracefully?
- Have you ever worked somewhere that required creative wrapping or presentation skills? What’s your process for making gifts stand out?
- How do you balance managing daily shop tasks with delivering attentive, personal service during busy periods?
- Describe a time you contributed a new idea for a promotion, event, or display theme. What was the outcome?
- What does “attention to detail” look like to you in a boutique environment, and how do you apply it in your daily work?
- How comfortable are you processing sales transactions and handling payments? Have you used retail POS systems before?
- Working in a team with strong personalities and creative viewpoints can be challenging. How do you collaborate while ensuring everyone's ideas are heard?
- Our shop thrives on a friendly, supportive vibe. What do you do to contribute to a positive team atmosphere?
- Since we’re open weekends and holidays, how do you stay motivated and maintain a high level of service during peak times?
- What draws you to working with chocolates and gifts, and how does that passion show up in your interactions with customers?